Senior Process Improvement Specialist
UR Ventures
full-time
Posted on:
Location Type: Remote
Location: New York • United States
Visit company websiteExplore more
Salary
💰 $70,197 - $105,295 per year
Job Level
About the role
- Consults with staff at all levels in the organization, including department heads and project team leaders to provide support in identifying and achieving positive outcomes for the organization.
- Analyzes existing business processes, identifying areas for improvement, and implementing strategies to enhance efficiency, reduce costs, and optimize overall performance.
- Develops Lean Performance Improvement capabilities through the delivery of education and training for all staff and faculty as required.
- Applies cutting-edge customer service and consulting skills to drive initiatives throughout the organization.
- Provides consulting services that support strategic plans to improve patient care and control costs.
- Conceptualizes and develops Lean Performance Improvement capabilities and strategies within the assigned value stream.
- Facilitates the implementation of initiatives to benefit the organization and achieve negotiated customer outcomes.
- Supports and facilitates Targeted Improvement Efforts (TIEs) through defining the problem, gathering data, and successful implementation of tools.
- Collaborates with Lean Practitioners in developing appropriate measures and metrics for capturing lean benefits using appropriate methodology throughout the tools and techniques to achieve operational improvement.
- Supports the development of new initiatives, such as organization-wide customer service, communication processes and re-engineering.
- Formulates, manages, administers, interprets and coordinates work processes related to the implementation, administration, presentation and evaluation of education.
Requirements
- Bachelor's degree in education, business, industrial engineering, or related field and 2 years experience in education, training or orientation and related consulting experience required
- Master's degree preferred
- Experience in the health care environment preferred
- Strong knowledge of process improvement methodologies (e.g., Lean, Six Sigma) required
- Proven experience in leading process improvement projects required
- Excellent analytical, problem-solving, and project management skills required
- Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels required
- Proficiency in data analysis tools required
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
LeanSix Sigmaprocess improvementdata analysisproject managementanalytical skillsproblem-solvingconsultingcustomer serviceeducation and training
Soft Skills
communicationinterpersonal skillsinfluencing stakeholderscollaborationfacilitationorganizational skillsstrategic planningleadershiptraining deliveryperformance improvement