Salary
💰 $77,400 - $143,400 per year
About the role
- Develops User Stories to ensure features are aligned with UPS's corporate strategy
- Performs cost-benefit analysis to ensure effective use of UPS resources for maximum ROI
- Works with stakeholders to ensure clarity on features and requirements
- Conducts meetings with stakeholders to provide updates on features and status
- Probes, isolates, and troubleshoots business and/or operational problems for supported application
- Develop/Create and maintain the backlog for the developing, support and enhancement of the application using the agile principles
- Review functional designs to understand how the applications will be design and perform
- Monitor and validate all applications are functioning as designed in a production environment
- Researching standards that apply to the program
- First point of contact for the business for all system support issues and questions
- Qualifications: Experience with Lean/SAFe/Agile and Azure DevOps (ADO) framework - Preferred
- Experience with Adobe Analytics, Power BI, and Quantum Metrics - Preferred
- Critical thinking/analysis skills with ability to understand complex business problems
- Understands the application of technology to solve business problems
- Ability to learn new systems and keep up with existing systems as they evolve
- Effective communicator, both written and verbal
- Must have experience with customer facing applications
- Must have experience bringing in feature capabilities from discovery through deployment and every phase in between.
- Must have experience tracking product metrics
Requirements
- Experience with Lean/SAFe/Agile and Azure DevOps (ADO) framework - Preferred
- Experience with Adobe Analytics, Power BI, and Quantum Metrics - Preferred
- Critical thinking/analysis skills with ability to understand complex business problems
- Understands the application of technology to solve business problems
- Ability to learn new systems and keep up with existing systems as they evolve
- Effective communicator, both written and verbal
- Must have experience with customer facing applications
- Must have experience bringing in feature capabilities from discovery through deployment and every phase in between.
- Must have experience tracking product metrics