Business Process Improvement Supervisor
UPS
full-time
Posted on:
Location Type: Remote
Location: New York • United States
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Salary
💰 $56,640 - $105,060 per year
About the role
- Evaluate current business workflows to identify bottlenecks, redundancies, and inefficiencies.
- Identify opportunities to implement technology solutions to streamline operations and enhance productivity.
- Design, sustain, and analyze dashboards and KPI boards to surface performance issues and validate process improvements.
- Supervise and mentor direct reports, reviewing their work and supporting their professional development.
- Create user-friendly SOPs, process maps, and training materials. Lead cross-functional teams through change, ensuring user adoption.
Requirements
- 3–5+ years in business process improvement, operations analysis, or a related role
- Knowledge of Lean Six Sigma
- Proven experience in coaching, guiding, or supervising staff
- Proficiency in CargoWise; experience with driving automation by leveraging technology
- Advanced proficiency in Microsoft Excel, including complex formulas, functions, and macros.
Benefits
- Medical/prescription drug coverage
- Dental coverage
- Vision coverage
- Flexible Spending Account
- Health Savings Account
- Dependent Care Flexible Spending Account
- Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
- Disability Income Protection Plan
- Employee Assistance Program
- 401(k) retirement program
- Vacation
- Paid Holidays and Personal time
- Paid Sick and Family and Medical Leave time as required by law
- Discounted Employee Stock Purchase Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business process improvementoperations analysisLean Six SigmacoachingsupervisingautomationMicrosoft Excelcomplex formulasfunctionsmacros
Soft Skills
mentoringsupporting professional developmentuser adoptioncross-functional team leadership