Account Manager
UpdatePromise
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $60,000 - $84,000 per year
About the role
- Training and servicing new clients on the full suite of our products.
- Follow-up support with existing clients once they are fully onboarded.
- Building meaningful industry relationships to help keep existing clients and find new potential clients.
- Traveling throughout the country to manage accounts to help ensure their success.
- Data analysis and translating that data into thoughtful recommendations for training of service personnel.
Requirements
- Excellent verbal and written communication skills. Should be comfortable in speaking with all levels of management, including C-Level. Written communication should be at a business level.
- The comfortability to coach and train individuals in large groups.
- Self-motivated, and able to work with little to no supervision.
- Intermediate experience with Microsoft Excel and Word.
- A quick learner who is used to a fast paced environment, and can readily adapt to new changes.
- Excellent time management and task prioritization skills.
- The ability to trouble shoot problems, and solve issues creatively.
Benefits
- An Associates Degree OR Similar Experience
- Experience within a professional in-person Customer Service role (Ideally, Account Management, Implementation, etc)
- Experience with work related travel
- Experience in working with software (ie troubleshooting, triage, learning the ins and outs of a software system)
- A huge plus if you have worked within the Automotive Industry!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisMicrosoft ExcelMicrosoft Word
Soft Skills
verbal communicationwritten communicationcoachingtrainingself-motivatedadaptabilitytime managementtask prioritizationproblem solvingcreativity