Collections Coordinator
Cogna Educação
Debt Collections Assistant
UOL EdTech
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Responsible for contacting customers with overdue debts to resolve outstanding financial issues.
- Make phone calls and send messages via email or WhatsApp, use collections management systems, and negotiate payment arrangements aimed at recovering outstanding amounts.
- Responsible for logging all interactions and maintaining a professional relationship with the customer.
Requirements
- Bachelor's degree completed or in progress in Administration, Finance, or related fields.
- Experience in active collections.
- Basic knowledge of Microsoft Office.
Benefits
- Meal and/or food allowance.
- Health and dental insurance.
- Life insurance.
- Partnerships with employee wellness platforms TotalPass and ZenKlub.
- Extended maternity and paternity leave.
- Childcare assistance.
- Up to 50% discounts on postgraduate courses and MBAs from major institutions such as FIA, FAAP, and PUCRS.
- No formal dress code—dress comfortably.
- #TáDeParabéns: day off on your birthday.
- Baby gift for newborns.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
collections management systemsactive collectionsMicrosoft Office
Soft skills
negotiationcustomer relationship managementcommunication
Certifications
Bachelor's degree
