Universal Music Group, Inc.

Director, Digital Design

Universal Music Group, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Santa MonicaCaliforniaNew YorkUnited States

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Salary

💰 $97,790 - $204,215 per year

Job Level

About the role

  • Lead the day-to-day execution of digital design across artist sites, stores, campaigns, and CRM touchpoints.
  • Translate Creative Director vision into clear design direction, frameworks, and systems that scale across projects.
  • Manage and mentor teams of Senior, Mid-level, and Junior Digital Designers, ensuring high quality, consistency, and professional development.
  • Oversee the design delivery of multiple concurrent projects, balancing timelines, resources, and creative standards.
  • Partner closely with UX/UI Designers to ensure visual design and user experience are tightly integrated and commercially optimized.
  • Collaborate with Motion Design and Content Production to ensure static, motion, and content assets function as a unified system.
  • Establish and maintain digital design standards, templates, and best practices to improve efficiency and reduce rework.
  • Provide structured feedback, reviews, and quality control throughout the design process.
  • Partner with Digital Production to scope work accurately, plan timelines, and allocate resources effectively.
  • Support creative experimentation and iteration while ensuring final outputs meet delivery and performance requirements.
  • Act as a design point-of-contact for internal stakeholders, helping translate feedback into actionable design improvements.

Requirements

  • 8–10 years of experience in digital design, with at least 3–5 years in a design leadership or management role.
  • Proven experience delivering digital design within e-commerce, brand, or campaign-driven environments.
  • Strong command of digital systems, layout, typography, and visual hierarchy across responsive platforms.
  • Experience leading and mentoring designers across multiple levels, with a focus on quality and growth.
  • Comfortable operating within structured creative systems while still pushing craft and innovation.
  • Strong collaborative instincts and the ability to partner effectively with Creative Directors, UX/UI, Motion, and Production teams.
  • Clear communicator who can give actionable feedback and maintain creative standards at scale.
  • Deep appreciation for music, culture, fashion, and digital storytelling.
  • Experience within music, entertainment, fashion, or adjacent cultural industries strongly preferred.
Benefits
  • Comprehensive medical, dental, and vision coverage
  • Including 100% coverage for out-patient in-network mental health services
  • Fertility coverage for eligible medical plan participants
  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
  • Student Loan Repayment Assistance and Tuition Reimbursement
  • 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
  • A variety of ways to prioritize much-needed time away from work including:
  • Flexible Paid Time Off (PTO) for exempt employees
  • 3-weeks PTO for non-exempt employees
  • 2-weeks paid Winter Break
  • 10 Company Holidays (including Juneteenth and Wellbeing Day)
  • Summer Fridays (between Memorial Day and Labor Day)
  • Generous paid parental leave for every type of parent
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital designdesign leadershiplayouttypographyvisual hierarchyresponsive designdesign standardsquality controlcreative systemse-commerce design
Soft Skills
mentoringcollaborationcommunicationfeedbackcreativityproblem-solvingteam managementprofessional developmentinnovationstakeholder engagement