Universal Music Group, Inc.

Revenue Operations

• Drive revenue planning and analysis across D2C, touring, and retail merchandise channels
• Partner with account managers, channel and commercial teams to build, pressure-test, and refine artist and campaign projections across the roster
• Develop practical forecasting models, planning frameworks, and projection methodologies that can scale across the business
• Work closely with merchandise planning, finance, operations, and label commercial teams to align on assumptions, timelines, reporting, and planning processes
• Lead recurring executive reporting, compiling business reviews, and performance analysis
• Identify risks, opportunities, and trends across artists, product categories, campaigns, and sales channels
• Help shape the roadmap for stronger forecasting tools, reporting infrastructure, and planning workflows
• Build clear analytical frameworks and reporting solutions that improve forecasting accuracy and commercial visibility
• Help establish shared best practices for revenue forecasting, commercial planning, and business reviews across teams

Senior Manager, Revenue Planning and Analysis

Content Marketing Manager

• Reviewing and assessing UMG content using a variety of internal and external technologies
• Assess & review online uses of UMG digital and physical assets (including publishing), to detect infringement of our rights
• Handling inquiries from our internal business units and labels (including Spanish-speaking labels)
• Work with our international trade groups to enforce our rights
• Staying abreast of digital trends related to the recording industry

Content Protection Representative

Data Scientist

• Champion AI-ready data products by ensuring trusted business definitions, semantic consistency, metadata, lineage, observability, documentation, and governance are embedded into every streaming and social data product.
• Ensure data products are designed to support emerging AI capabilities—including semantic retrieval, recommendation systems, intelligent agents, and LLM-powered experiences—through high-quality, well-governed enterprise data.
• Partner with Commercial Strategy, Global Insights, Label Analytics, Marketing, Finance, and Digital Business teams to define trusted business metrics, KPIs, and standardized consumption definitions.
• Manage the lifecycle of external consumption data sources, ensuring licensed datasets are consistently ingested, governed, documented, monitored, and integrated into trusted enterprise data products.
• Define scalable dimensional models and semantic layers supporting streaming activity, audience engagement, artists, releases, tracks, playlists, social engagement, territories, and commercial performance.
• Establish authoritative data products that serve as the source of truth for music consumption performance across labels, artists, releases, and markets.
• Standardize business definitions for metrics, including streams, listeners, followers, saves, playlist reach, engagement, audience growth, chart performance, market share, and consumption trends.
• Partner with engineering teams to implement SLAs, monitoring, observability, incident management, and operational support processes.
• Establish and maintain data contracts with internal and external consumption data providers to improve reliability and predictability.
• Drive adoption of consumption data products through business-friendly documentation, semantic models, stakeholder enablement, and training.
• Evaluate opportunities to improve business outcomes by applying AI to music consumption, audience behavior, and content performance while maintaining strong governance and data quality standards.

Senior Manager, Data Product – Streaming, Social

Product Designer

• Design and iterate on e-commerce experiences — from landing pages and product detail pages to checkout and campaign microsites — that bring artist brands to life.
• Be able to present your ideas clearly and advocate for good interface and experience.
• Create user flows, wireframes, prototypes, and high-fidelity designs that balance storytelling, usability, and conversion.
• Collaborate with developers, merchandisers, and marketing teams to ensure pixel-perfect implementation and an exceptional end-to-end customer journey.
• Use insights from analytics, A/B testing, and fan feedback to refine and optimize store performance.
• Translate brand and album aesthetics into cohesive digital experiences aligned with campaign visuals and creative direction.
• Advocate for best-in-class UX practices, accessibility, and responsive design across all digital touchpoints.
• Work closely with developers to ensure the feasibility and implementation of design solutions.

UX/UI Designer

General

• Designing and creating high-quality motion graphics, 3D visualizations, animations, and digital content experiences across artist campaigns, e-commerce initiatives, content productions, and branded experiences
• Working closely with Creative Directors, Designers, Content Production teams, and Developers to translate creative vision into visually compelling motion-based experiences
• Contributing throughout the creative process, from concept development and visual exploration through final execution and delivery
• Creating animated assets that support artist storytelling, product launches, and audience engagement initiatives
• Developing engaging visual narratives through motion, timing, composition, and storytelling principles
• Exploring innovative approaches to dimensional storytelling and digital expression.
• Collaborating with Design teams to ensure consistency across visual systems and brand experiences

3D Motion Specialist

Manager

• Serve as the primary point of contact for all day-to-day artist needs across the roster
• Own and maintain artist calendars, schedules, logistics, and deadlines, keeping everything current in real time
• Manage all incoming correspondence, scheduling, and communication on behalf of Artists and the Management team
• Coordinate across touring, marketing, label, digital, and publicity teams, including with our major label partners
• Handle logistics and advancement for touring, recording sessions, press, photo and video shoots, and promotional events
• Support release and marketing asset timelines; manage and distribute assets across teams
• Work closely with the digital/social team to build and execute consistent, on-brand content schedules
• Manage merchandise operations end-to-end: design direction, ordering, inventory, settlements, and webstore coordination
• Hire and communicate with band members, guest musicians, crew, and glam teams
• Handle contracts, financial routing, and budget creation and reconciliation
• Act as a calm, solutions-oriented presence when issues arise — on the ground and remotely
• Provide quality control across all artist-facing communications and content
• Travel as needed to support and represent Talent on shoots and at meetings
• Provide in-person support for the roster of Artists as needed

Artist Manager

3D Artist

• Define and lead motion design execution across Digital Creative Services
• Develop motion systems, animation approaches, and visual experiences that elevate artist brands, campaigns, and digital products
• Partnering closely with Creative Directors, Designers, Content Production teams, Developers, and Client stakeholders
• Translate creative vision into compelling motion-led experiences while establishing standards, workflows, and best practices
• Create high-quality motion graphics, animations, and visual content across multiple channels and platforms
• Develop content for artist campaigns, ecommerce experiences, social content, product launches, and branded storytelling initiatives

Lead Motion Designer

• Provide day-to-day management of the Tech Support team providing professional and timely support for a wide range of Technology, software, and conference systems
• Manage a team of skilled Support Technicians to provide support for a range of technologies
• Escalation support for the teams in helping diagnose and solve hardware or software faults and troubleshooting technology issues
• Build strong business, inter team relationships
• Maintain the support operations capability according to strict SLAs, OLAs and KPIs
• Ensure teams adheres to Technology processes and procedures whilst delivering a memorable end user experience
• Manage and monitor day to day Tech Support tasks, incidents, and escalations
• Carry out any other reasonable instruction as directed by the regional support leader
• Management and Scheduling of team onsite/remote support rotations, holiday, holiday coverage