Universal Music Group, Inc.

Creative Director

Universal Music Group, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Santa Monica • California • New York • United States

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Salary

💰 $96,660 - $204,215 per year

Job Level

Lead

About the role

  • Own the overarching creative vision for artist stores, brand system implementation, and e-commerce experiences.
  • Set and maintain a clear visual and experiential direction across UX/UI, digital design, content, and campaign touchpoints.
  • Oversee the integration of brand identity, art direction, content, and UX to create seamless, engaging storefront experiences.
  • Lead the creative development of artist stores, ensuring visual storytelling, navigation, and content work together intuitively.
  • Establish and evolve creative frameworks, design systems, and experience principles that scale across projects.
  • Partner with insights and research teams to translate fan behavior, performance data, and learnings into creative strategy.
  • Continuously refine creative approaches based on results, cultural trends, and emerging digital best practices.
  • Act as a trusted creative partner to labels, artists, managers, and internal stakeholders by communicating creative direction with clarity and confidence, building trust and alignment across teams.
  • Balance artist expression, brand integrity, UX best practices, and commercial objectives.

Requirements

  • 5-7 year’s experience with Ecomm digital creative direction
  • You don’t just make decks, you create worlds that people want to live in, then sell them
  • You understand that creative production is a team sport and foster a collaborative environment
  • You are obsessed with digital experiences, but no, really.
  • You understand that function dictates form, but emotion dictates action
  • You exist at the intersection of fashion and music
  • Deep experience within either fashion Ecomm OR Music, both preferred.
Benefits
  • Comprehensive medical, dental, and vision coverage
  • Including 100% coverage for out-patient in-network mental health services
  • Fertility coverage for eligible medical plan participants
  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
  • Student Loan Repayment Assistance and Tuition Reimbursement
  • 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
  • A variety of ways to prioritize much-needed time away from work including: Flexible Paid Time Off (PTO) for exempt employees
  • 3-weeks PTO for non-exempt employees
  • 2-weeks paid Winter Break
  • 10 Company Holidays (including Juneteenth and Wellbeing Day)
  • Summer Fridays (between Memorial Day and Labor Day)
  • Generous paid parental leave for every type of parent
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
E-commercedigital designUX/UIcreative directionvisual storytellingdesign systemsexperience principlescreative strategyperformance data analysisdigital best practices
Soft Skills
collaborationcommunicationtrust buildingcreative visionadaptabilityemotional intelligenceteam leadershipstrategic thinkingcultural awarenessproblem-solving