Universal Music Group, Inc.

Operations Coordinator

Universal Music Group, Inc.

full-time

Posted on:

Location Type: Office

Location: Santa Monica • California • United States

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Salary

💰 $46,100 - $64,400 per year

Job Level

Junior

About the role

  • Support daily operations including schedule management, meeting coordination, preparation of materials, and follow-ups for each leader
  • Manage administrative tasks such as processing invoices, expense reports, travel bookings, manage vendor relationships and payments
  • Collaborate with internal and external partners to streamline communication, share updates, and track progress across multiple campaigns and initiatives
  • Coordinate across Interscope Capitol to streamline, organize, and sustain assets and products for the Complex marketplace
  • Support project timelines, documentation, and workflows for cross-departmental initiatives, ensuring alignment among all stakeholders
  • Create and update one-sheets, timelines, quote sheets, and other project-related documentation
  • Actively participate in team meetings, discussions, and planning activities
  • Build and design presentations in Keynote and Google Slides for executive updates, performance recaps, and partner communications
  • Assist in research and insights gathering to inform partnership opportunities and emerging trends in eCommerce, fan engagement, and content
  • Compile and distribute monthly reports summarizing key metrics across CRM, audience engagement, and eCommerce
  • Assist in coordinating and setting up internal company-wide meetings and events, including town halls, celebrations, morale-building initiatives, and topic-specific engagements
  • Support company onboarding and knowledge management efforts, including maintenance of internal documentation, asset management platforms, and planning of company orientations
  • Draft internal and company-wide communications to help cascade timely information and best practices across the company as needed
  • Field and analyze qualitative and quantitative employee feedback and propose solutions that foster a culture of continuous improvement

Requirements

  • 1–3 years of experience as an administrative assistant or coordinator (the music or entertainment industry preferred)
  • Strong organizational, analytical, and problem-solving skills with exceptional attention to detail
  • Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment
  • Excellent verbal and written communication skills; ability to collaborate across teams and functions
  • Proficiency in Microsoft Office and Google Workspace; Adobe Creative Suite experience a plus
  • Experience building presentations and managing documentation for cross-functional projects
  • A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior executives inside and outside the company is essential.
  • Bachelor’s degree in Business Administration or Marketing preferred
Benefits
  • Comprehensive medical, dental, and vision coverage
  • Including 100% coverage for out-patient in-network mental health services
  • Fertility coverage for eligible medical plan participants
  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
  • Student Loan Repayment Assistance and Tuition Reimbursement
  • 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
  • A variety of ways to prioritize much-needed time away from work including: Flexible Paid Time Off (PTO) for exempt employees
  • 3-weeks PTO for non-exempt employees
  • 2-weeks paid Winter Break
  • 10 Company Holidays (including Juneteenth and Wellbeing Day)
  • Summer Fridays (between Memorial Day and Labor Day)
  • Generous paid parental leave for every type of parent
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
schedule managementmeeting coordinationinvoice processingexpense reportingtravel bookingproject documentationdata analysispresentation buildingreport compilationknowledge management
Soft Skills
organizational skillsanalytical skillsproblem-solving skillsattention to detailtime managementverbal communicationwritten communicationcollaborationintegrityprofessionalism
Certifications
Bachelor’s degree in Business AdministrationBachelor’s degree in Marketing