Customer Service Representative
Univar Solutions
full-time
Posted on:
Location Type: Office
Location: Widnes • United Kingdom
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About the role
- First point of contact for our customers
- Working closely with your Account Manager
- Providing first class service
- Communicating with customers via phone or email
- Processing orders, organising returns
- Understanding, prioritising and escalating customers’ issues
Requirements
- Comfortable using a PC, Microsoft Office and Customer Relationship Management software
- Ideally experience with SAP
- Friendly, organised and resilient
- Delight in investigating customer problems
Benefits
- Total Rewards package that includes market aligned pay and incentives
- Diverse benefits offering to support our employees’ physical, emotional, and financial wellbeing
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
friendlyorganisedresilientcommunicationcustomer serviceproblem-solving