Developer Support Engineer, Cloud Services
Unity
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
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Tech Stack
About the role
- Receiving, troubleshooting, responding to and resolving escalated technically complex issues for our customers and internal teams
- Frequently communicating with authority and clarity to both our users and internal stakeholders
- Proactively identify and implement improvements to our teams, processes, and products, and effectively communicate and drive these changes.
- Mentoring and training other members of the DSE team to ensure we are constantly evolving as a team
- Responding to live customer issues and incidents, working as part of an incident team, solving critical problems
Requirements
- Proficiency with 3D or CAD modeling software (e.g., Blender, 3DS Max, Maya).
- Experience working in the Architecture, Engineering, Construction, and Operations (AECO) sector.
- Demonstrable experience with an object-oriented programming language
- Experience either integrating third-party SDKs into existing projects, or a history of supporting customers to integrate an SDK into their own projects
- Working familiarity with the Unity engine
Benefits
- Comprehensive health, life, and disability insurance
- Commute subsidy
- Employee stock ownership
- Competitive retirement/pension plans
- Generous vacation and personal days
- Support for new parents through leave and family-care programs
- Office food snacks
- Mental Health and Wellbeing programs and support
- Employee Resource Groups
- Global Employee Assistance Program
- Training and development programs
- Volunteering and donation matching program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
3D modelingCAD modelingBlender3DS MaxMayaobject-oriented programmingSDK integrationUnity
Soft Skills
troubleshootingcommunicationmentoringtrainingproblem-solvingprocess improvement