Responsible for day-to-day network operations, troubleshooting, and ensuring network stability and security.
Monitor and maintain the network infrastructure, resolve connectivity issues, and implement security measures.
Provide user support and training and collaborate on network upgrades and expansions.
Supports and maintains servers, networks, desktop hardware, software, and applications.
Identity Management in Entra, active directory and OneLogin.
Group Policy cleanup, design and implementation.
Management and maintenance of mobile devices in Intune and Apple Business Manager.
Support on/off boarding of employees and devices.
Maintains the backups, security management, user account management, e-mail systems, internet access, office systems and application support.
Maintains current firewall and VPN architecture.
Review/support current WAN and LAN infrastructure including various remote connectivity.
Management of various software systems to support infrastructure including SIEM, RMM and other management tools.
Ownership of Patch Management and application cleanup.
Maintain and evaluate security systems and security protocols.
Management and maintenance of cloud-based infrastructure, such as Microsoft Office 365 or Azure.
Basic phone and voice mail system administration and maintenance.
Be a point of escalation for other staff for resolution of technical support issues.
Documentation of network infrastructure and applications.
Ability to manage projects of various sizes according to agreed-upon budgets and schedules.
Required to be part of the on-call rotation of the IT team.
Provides support for peripheral devices such as printers, scanners, cameras, etc.
Supports outside presentations for continuing education presentations that are sponsored by supported practices.

Requirements

Experience in the Healthcare Industry is preferred.
Excellent interpersonal, written, and verbal communication skills.
Detail oriented with strong organizational skills.
Proven ability to administer the Office 365 Suite, including configuration management, application deployment, and patch updates.
Ability to obtain knowledge and skills on the job or through educational courses.
Strong analytical skills and problem-solving ability.
Polite, professional, and courteous.
Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment.
Ability to effectively sustain multiple, simultaneous tasks.
Available to work flexible schedule and additional hours as required, including nights and weekends.

Benefits

Hourly wage of $30 - $36 based upon experience
6.5 paid holidays per year + 2 Floating holidays
Approximately 10 days of PTO within first year
Full slate of benefits to include health, dental, vision, and 401k

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network operationstroubleshootingnetwork stabilitysecurity managementuser account managementGroup PolicyPatch Managementcloud-based infrastructureOffice 365security protocols

Soft Skills

interpersonal skillswritten communicationverbal communicationorganizational skillsanalytical skillsproblem-solvingprofessionalismadaptabilitytime managementproject management