Unity Eye Centers

Network Engineer

• Responsible for day-to-day network operations, troubleshooting, and ensuring network stability and security.
• Monitor and maintain the network infrastructure, resolve connectivity issues, and implement security measures.
• Provide user support and training and collaborate on network upgrades and expansions.
• Supports and maintains servers, networks, desktop hardware, software, and applications.
• Identity Management in Entra, active directory and OneLogin.
• Group Policy cleanup, design and implementation.
• Management and maintenance of mobile devices in Intune and Apple Business Manager.
• Support on/off boarding of employees and devices.
• Maintains the backups, security management, user account management, e-mail systems, internet access, office systems and application support.
• Maintains current firewall and VPN architecture.
• Review/support current WAN and LAN infrastructure including various remote connectivity.
• Management of various software systems to support infrastructure including SIEM, RMM and other management tools.
• Ownership of Patch Management and application cleanup.
• Maintain and evaluate security systems and security protocols.
• Management and maintenance of cloud-based infrastructure, such as Microsoft Office 365 or Azure.
• Basic phone and voice mail system administration and maintenance.
• Be a point of escalation for other staff for resolution of technical support issues.
• Documentation of network infrastructure and applications.
• Ability to manage projects of various sizes according to agreed-upon budgets and schedules.
• Required to be part of the on-call rotation of the IT team.
• Provides support for peripheral devices such as printers, scanners, cameras, etc.
• Supports outside presentations for continuing education presentations that are sponsored by supported practices.

IT Network Specialist