Senior Visual Merchandising Manager
Trinny London
Resource Manager
United States Department of Defense
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Resource Optimization: Identify and evaluate capacity constraints and opportunities within the organization (bandwidth and burnout), making data-driven recommendations for resource allocations, nearshoring, and utilization optimization.
- Skill Management: Identify skill gaps within the regional teams and work with craft leads as well as P&C to address talent needs through hiring, training, or reassignment.
- Demand Forecasting: Collaborate with cross-functional teams to develop accurate demand forecasts, encompassing both short-term and long-term client requirements.
- Risk Mitigation: Proactively identify potential risks and challenges in the resourcing plan and develop strategies to mitigate them.
- Cross-Functional Collaboration: Work closely with various departments, including account management, creative teams, operations, and sales, to ensure alignment between Capacity Planning (Resource Management) and client satisfaction.
- Conflict Resolution: Act as a mediator in resource conflicts, prioritization challenges, or overlapping project demands, ensuring equitable distribution of resources.
- Performance Monitoring: Track key metrics and provide regular reports to local, regional and global leadership on resource utilization, bench capacity, and nearshore and freelance ratios.
- Compliance and Governance: Ensure compliance with company policies and guidelines related to resource management, including time tracking, resource allocations and reporting.
Requirements
- A background in resource management, traffic management creative services or creative project management in a digital, media, or creative agency industry, with a minimum of 5-7 years in a resource management role
- Strong understanding of digital marketing, technology, and creative services and how projects are delivered and staffed to meet client expectations, on time and on budget.
- Proficiency in resource management software and tools
- Strong analytical and quantitative skills, with proficiency in data analysis and forecasting tools.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate across various departments.
- Strategic thinking and problem-solving abilities.
- Well organized, process-driven and dedicated, with an outgoing personality and can-do attitude.
- Exceptional diligence and attention to detail as well as resourcefulness and quick, practical thinking in a demanding environment.
- Team-oriented mindset with a focus on collaboration.
- Ability to work in a fast-paced, dynamic environment.
- Business proficient in English language
Benefits
- An excellent salary based on experience, equal pay policies & permanent contract.
- Great opportunity to be part of a large, international environment, with a hybrid model in London Office.
- Pension, free private healthcare, mental health support, and company sick pay scheme.
- 25 days paid holiday with the opportunity to buy extra days.
- Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
- We celebrate successes by rewarding teams when big projects go live and honouring the year’s top achievements at our annual awards ceremony.
- A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
- Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
- The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
- Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
resource managementtraffic managementdata analysisforecastingperformance monitoringcapacity planningrisk mitigationdemand forecastingcomplianceutilization optimization
Soft skills
communicationinterpersonal skillsstrategic thinkingproblem-solvingconflict resolutionorganizationcollaborationattention to detailresourcefulnessteam-oriented
