You will work directly with our Co-Founders and founding Travel Manager to shape and elevate Aurora’s member experience, ensuring high-touch service across every aspect of our product, with a core focus on Travel.
You'll join our core London Member Experience team, including Founding Lifestyle Managers, in our office in central London.
This role reports directly to Aurora's Co-Founder & COO and has the potential & flexibility to rapidly grow into a leadership position across Travel, Business Operations, Member Experience, and Growth.
This is an opportunity to join an AI native company on the ground floor - elevating the leverage, accuracy and speed of top-tier Travel & Lifestyle Managers through advanced technology - in a role with real ownership and speed of progression.
Requirements
Curate and execute exceptional lifestyle experiences & itineraries for members, with a strong focus on travel alongside dining, wellness, luxury goods, and events where necessary
Build and manage relationships with top-tier travel providers, including boutique hotels, luxury resorts, private aviation, DMCs, niche insider contacts, and elite destination specialists
Anticipate the evolving needs of high-achieving individuals, proactively suggesting unique opportunities that enhance both their personal and professional lives
Cultivate & operationalize deep knowledge of global travel trends, destinations, and high-end hospitality to ensure Aurora stays ahead of member expectations
Provide front-of-line insights and feedback to internal teams on working with our internal AI technologies, including Product, Engineering, and Operations, to help improve Aurora’s services and drive innovation for your team
You’re a highly conscientious person who thrives in a fast-paced environment, capable of simultaneously managing and prioritizing multiple priorities across domains (e.g., travel, dining, wellness) without compromising on quality
Potentially fed up with using outdated systems and dealing with slow-moving bureaucracy in your current role, or wanting to scale your knowledge, network, and experience into a global digital platform, working alongside other ultra-high-performance, entrepreneurial travel & lifestyle experts
A courageous person who believes impossible is an attitude, and who knows that fast progression & large rewards are possible with hard work and excellent results
A believer that talent & attitude are far more important than your experience & previous employer brand
A proactive problem-solver who anticipates client needs and delivers impactful solutions that create memorable experiences
A skilled communicator, able to adapt messaging to suit diverse audiences
You have a strong passion for:
- Curating exceptional travel experiences, from bespoke adventure itineraries to ultra-private premium escapes
- Engaging with the premium lifestyle space
- Integrating longevity, personal growth, and self-discovery into experiences
Eager to work demanding and flexible hours to successfully serve the needs of a global clientele and achieve significant reward quickly, rather than chasing a steady & slow corporate-style existence
Benefits
Allocated FAM days with budget, and access to industry conferences
Competitive salary + high upside for performance-based bonus and referrals.
Founding stock options package on the ground floor of a $10bn+ opportunity.
Lifestyle access perks and access to exclusive events & Aurora services.
Whoop or Oura Ring on us.
$1,500 annual education budget.
Whatever tech you need to do your best work.
Generous parental leave.
Comprehensive health benefits, with 90% coverage including dental and vision.
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