United Rentals

Sales Development Rep

• Communicate job expectations and foster a collaborative climate
• Responsible for employee communication and satisfaction
• Responsible for helping to resolve issues where staff needs assistance; Escalate issues to Sales Development Program Manager, as necessary
• Partner with Human Resources to ensure compliance with processes and policies and provide guidance and coaching where needed
• Provide daily sales coaching and development to a team of Sales Associates
• Guide Sales Associates through development plan to ensure successful promotion to an Outside Sales position
• Track Sales Associates development progress and provide feedback to Sales Development Program Manager and/or Program Director regarding promotability of Sales Associates
• Ensure employees complete required compliance training
• Assist with implementing, sustaining, researching and developing quality process improvements utilizing SalesForce.com and other industry tools to train, develop and promote best in class sales representative

Sales Development Program Supervisor

Security Operations

• Own the end-to-end application security pipeline: SAST, DAST, SCA, secrets detection, IaC scanning, and container scanning across the Enterprise code estate
• Define and enforce control gates
• Manage the pipeline gating philosophy
• Own the exception register, including time-bound exceptions with named compensating controls and expiry dates
• Drive migration of production code into Enterprise GitHub to enable uniform scanning, gating, and provenance tracking
• Analyze modern and legacy programming languages
• Operationalize Cisco AI Defense and Multi-Cloud Defense across the major public cloud providers
• Serve as a technical advisor to the AIGC, delivering validation reports, AI SBOMs, and risk inputs
• Define and enforce AI guardrails policy including data classification enforcement, prompt injection defense, output safety controls, and agent action/tool-use limits partnering with development and product teams
• Oversee the phased AI Defense deployment roadmap from foundation through full enforcement
• Consult on shadow AI discovery and employee AI tool usage
• Lead the DevSecOps Analyst, setting priorities, developing skills, and reviewing work quality
• Coordinate the engineering resources on pipeline engineering, tool administration, and cloud posture work
• Build and sustain a security champions network with champions in each development team, providing coaching, training, and support
• Publish program metrics regularly

Lead, Dev SecOps

Account Executive

• Promote awareness of site services products, technical knowledge and effective selling practices;
• In cold start markets and/or under-penetrated markets, the ROS sales rep will accelerate revenue and drive education and visibility of our offerings
• Target specific customers and vertical opportunities.
• Vertical targets include but are not limited to: Power, Chemical, Oil and Gas, Manufacturing, Infrastructure, Event Planners, Municipalities, Sport & Entertainment
• Ride Alongs with all business unit sales reps to educate and seek out revenue opportunities
• Utilize Sales Force.com and other CRM Tools to develop pipeline of opportunities
• As needed, lead and coordinate ROS response/mobilization for disaster response and management of all hurricane or disaster contingency plans in their assigned geography, which require ROS products and applications
• Conduct site services training, to create awareness, product knowledge and effective selling techniques
• Other duties assigned as needed

Outside Sales Representative

• Process rental quotations, reservations and contracts
• Establish new rental and sales accounts by serving walk-in and call-in customers
• Negotiate prices on equipment rentals and contractor supplies in accordance with pricing policies and procedures
• Dispatch delivery trucks and manage customer expectations regarding delivery
• Generate leads for new business and communicate leads with Outside Sales Representatives
• Warm call on lost and/or dormant accounts to retain business
• Maintain a clean and presentable showroom, sufficiently stocked with merchandise
• Other duties assigned as needed

Inside Sales Rep – ROS

Solutions Engineer

• Deploy strategies for assigned accounts or territories: Creates and deploys customer success strategies, including development of onboarding and deployment plans, training programs and ongoing customer support for all digital channels; works one-on-one with customer(s) and sales managers guiding them through the entire customer journey while fostering a positive connection
• Builds and maintains customer relations by anticipating and advocating for customer needs
• Drives adoption and engagement of our digital suite of products (mobile app, .com, invoice integration, punchouts, etc.) through functional expertise, guided selling, and ongoing education of the value delivered through UR’s tools and systems
• Develops programs for current and next gen customer opportunities to support managing customer portfolios
• Manages feedback loops for customer and employee requirements to improve priorities
• Identifies opportunities and areas of improvement for customer retention initiatives and worksite performance solutions deployments; new product features and optimizations; identifies customer trends to help determine improvements to strategy, process and digital service offerings
• Advocates for the business goals of customers and engages stakeholders to determine the best solutions to meet those goals
• Manage customer complaints by triaging, solving and/or assigning issues to the correct internal teams to resolve; responsible for communicating and engaging the customer to keep them aware of timeframes and steps to resolution
• Manage, coach, mentor a team to achieve the goals and objectives of the department
• Create awareness with our Account Managers about our Worksite Performance Solutions (WPS)
• Help sales teams develop plans to grow the adoption of WPS solutions with our customers
• Directly help facilitate the rollout of EAM installations in your regions
• Assist with the scaling of current and upcoming Worksite Performance Solutions.
• Manage Sales Support responsibilities: Develop and maintain strong professional relationships with key individual stakeholders and cross functional partners
• Develop and conduct training and enablement for customers and internal sales teams
• Develop digital sales strategies with DNA and Region accounts and assist in customer selling opportunities
• Prepare and conduct reviews with RVP/RSMD/DNA groups as necessary
• Guide NAMs on how to communicate program value through regular KPI/ABR meetings
• Enable awareness and adoption of advanced customer solutions and programs: Develop and conduct awareness campaign for worksite performance solutions
• Design sales enablement tools and assets for advanced solutions
• Maintain customer and internal communications to meet customer expectations
• Other duties as assigned

Digital Solutions Manager

• Maximize revenue from facilities and construction sites in a defined geographical territory
• Maintain and develop relationships with existing customers and their subsidiary companies, acting as a single point of contact for such customers
• Prospect and qualify new accounts from existing accounts, dormant or non-customer accounts, including competitor accounts
• Collaborate with specialty division representatives to promote cross selling to accounts wherever possible
• Prepare sales action plans and strategies
• Develop and make presentations of company products and services to current and potential clients
• Utilize Sales Force.com and other CRM Tools to develop pipeline of opportunities
• Monitor competitors, market conditions and product development
• Other duties assigned as needed