Unit

Chief Technology Officer

• Lead the engineering team, balancing technical responsibilities and people management.
• Actively participate in technical execution and the development of critical features.
• Design and maintain high-complexity architectures.
• Align business objectives with engineering decisions.
• Drive the technical and behavioral growth of the team.
• Refine technical and functional requirements together with the involved stakeholders.
• Conduct code reviews to ensure quality and best practices.
• Ensure high-impact deliveries, meeting deadlines and standards of excellence.
• Turn technical and operational challenges into learning opportunities and continuous improvement.

Technology Lead

Call Center Representative

• Handle inbound chat interactions;
• Understand each customer's needs and present the solutions best suited to their profile;
• Conduct interactions in a consultative, clear, empathetic and results-oriented manner;
• Support customers through simulation/quotation, document submission and contract completion stages;
• Reach out to and perform follow-ups with interested customers;
• Clarify questions about products, terms, timelines and process steps;
• Work toward achieving individual and team targets;
• Accurately record and update interaction details in internal systems;
• Identify opportunities to improve the customer journey and share insights with the team;
• Ensure a fast, secure and positive experience in all interactions.

Customer Service Agent, Sales

Financial Planning and Analysis

• Support tax routines and review/verification of documents;
• Assist with accounts payable and accounts receivable processes;
• Support the preparation of bank reconciliations;
• Organize invoices, receipts, payment vouchers, contracts, and other financial documents;
• Prepare and organize documents for the monthly accounting close;
• Maintain and update the department’s control spreadsheets;
• Support the preparation of financial reports;
• Provide support for administrative and financial back-office routines;
• Contribute to the organization and continuous improvement of area processes.

Finance Intern

• 40-hour workweek
• Hybrid model (office located in Mata da Praia, Vitória)

Technology Lead

Customer Service Agent, Sales

Finance Intern

Customer Service Agent, Chat