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About the role
Key responsibilities & impact- 40-hour workweek
- Hybrid model (office located in Mata da Praia, Vitória)
Requirements
What you’ll need- Higher education completed or in progress
- Proficiency with online customer service tools (chat, CRM, etc.)
- Experience handling high-volume customer support
- Experience with financial products is a plus
- FBB110 and PLDFT certification is a plus (not required)
Benefits
Comp & perks- Salary advance
- Health insurance
- Home-office allowance
- Flexible hours
- Career development plan
- On-site cafeteria
- Payroll loan (salary-deducted)
- Allowance for expenses
- Hybrid work model
- Dental insurance
- Bonus
- Commission
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer service toolsCRMfinancial products
Soft Skills
communicationproblem-solvingtime management
Certifications
FBB110PLDFT