FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service and sales capabilities, with a focus on consultative communication and achieving performance targets. Proficient in managing high volumes of inquiries through digital channels while ensuring a positive customer experience.
Highest-signal resume keywords
Customer Service ExperienceSales ExperienceChat Support ExperiencePerformance Metrics FamiliarityBachelor's Degree
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Empathetic CommunicationResults-Oriented ApproachConsultative Interaction
Tools & Technologies
Digital SystemsInternal Systems
Industry Keywords
Customer Journey ImprovementHigh Volume InquiriesTarget AchievementDocument SubmissionContract Completion
About the role
Key responsibilities & impact- Handle inbound chat interactions;
- Understand each customer's needs and present the solutions best suited to their profile;
- Conduct interactions in a consultative, clear, empathetic and results-oriented manner;
- Support customers through simulation/quotation, document submission and contract completion stages;
- Reach out to and perform follow-ups with interested customers;
- Clarify questions about products, terms, timelines and process steps;
- Work toward achieving individual and team targets;
- Accurately record and update interaction details in internal systems;
- Identify opportunities to improve the customer journey and share insights with the team;
- Ensure a fast, secure and positive experience in all interactions.
Requirements
What you’ll need- Bachelor's degree completed or in progress
- Experience in customer service and/or sales
- Experience with chat support or digital channels
- Experience handling high volumes of inquiries
- Comfortable working with targets and performance metrics
- Familiarity with digital systems and tools
Benefits
Comp & perks- Health insurance
- Dental insurance
- Birthday day off
- Access to Wellhub or TotalPass
- Annual review policy for contractual compensation
- Scheduled rest policy
- Advance payment policy for compensation
- Financial well-being program and access to fair credit
- Maternity support program and support for continued employment
- Recognition program for performance, contribution and tenure