Unisys

On-Site Service Engineer – AI Data Center

Unisys

full-time

Posted on:

Location Type: Hybrid

Location: Muskogee • Oklahoma • United States

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Tech Stack

Linux

About the role

  • Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
  • Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
  • Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
  • Support both reactive and preventive maintenance following established procedures
  • Collaborate with internal teams and customers during service events to ensure clear communication and resolution
  • Document work performed and contribute to shared knowledge and best practices
  • Participate in on-call rotations and support extended coverage when needed

Requirements

  • 3–5+ years of experience in technical support, field service, or data center roles
  • Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.)
  • Familiarity with Linux or similar operating systems
  • Strong troubleshooting and problem-solving abilities
  • Comfortable working independently on-site and communicating clearly with customers
  • Willingness to learn and support emerging technologies, including AI platforms.
  • Associate or Bachelor’s degree in IT or related field (or equivalent experience)
Benefits
  • health insurance
  • retirement plans

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
server maintenancehardware troubleshootingfirmware updatesLinuxdata center systemscomponent replacementsserver buildsproblem-solvingtechnical supportfield service
Soft skills
communicationcollaborationindependent worktroubleshootingwillingness to learn