About the role
- Lead the development and execution of comprehensive OCM strategies and plans for enterprise-level change initiatives.
- Responsible for stakeholder analysis, change impact assessments, and resistance management planning.
- Design and implement communication and engagement strategies tailored to diverse stakeholder groups.
- Guide training strategy development, including training needs assessments, content creation, and delivery oversight.
- Manage change adoption metrics and reporting dashboards to monitor effectiveness and inform sustainment planning.
- Facilitate leadership alignment, sponsor coalition building, and change agent network mobilization.
- Provide coaching and support to OCM Analysts and junior team members.
- Act as a strategic partner to project managers, business leads, and client sponsors to ensure change readiness and alignment.
- Represent OCM in governance forums, steering committees, and client-facing engagements.
Requirements
- 5+ years of experience in OCM roles, including leadership of change initiatives and team management.
- Bachelor’s or Master’s degree in Organizational Psychology, Communications, Business, or a related field.
- Change Management certification (e.g., Prosci, APMG, CMBoK) is preferred.
- Proven experience in leading change management programs within enterprise environments.
- Strong understanding of change management methodologies (e.g., Prosci, ADKAR, CMBoK) and their practical application.
- Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel) and collaboration platforms (SharePoint, Teams).
- Experience with visual and digital content creation tools (e.g., Adobe Creative Cloud).
- Analytical mindset with ability to interpret adoption data and translate insights into actionable plans.
- Solid facilitation and presentation skills for workshops, leadership briefings, and feedback sessions.
- Ability to manage multiple priorities in a fast-paced, matrixed organization.
- Multilingual communication skills are a plus.
- Health insurance
- 401(k) plan
- Paid time off
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
change managementstakeholder analysischange impact assessmentresistance managementtraining needs assessmentcontent creationchange adoption metricsdata interpretationchange management methodologiesleadership alignment
Soft skills
coachingteam managementfacilitationpresentation skillscommunicationstrategic partnershipengagement strategiesanalytical mindsetmultitaskingnetwork mobilization
Certifications
ProsciAPMGCMBoKchange management certification