Under Armour

Operations

• Empower teammates to achieve their best
• Develop, deliver, and sell innovative products and tools

Retail and Store Operations

Sales

• Offer great customer service, from a sincere greeting to an efficient check out
• Bring out the best in each customer by suggesting the right apparel and footwear
• Share what they know - and love - about our products
• Stock, straighten and clean the store
• Work both front and back of store as needed, including point of sale and payment processes
• Deliver customer omni-channel requests through digital experience
• Demonstrate collaborative skills and ability to work well within a team
• Demonstrate ability to work in a fast-paced and deadline-oriented environment
• Promote customer loyalty by educating customers about our Rewards program
• Be accountable for self-development, while seizing growth opportunities to increase performance
• Deliver omni-channel requests in line with UA process and policy through digital experience
• Fulfill the working hours as scheduled to Under Armour’s attendance policy
• Perform other tasks as assigned by management

Sales Associate – PT

Manager

• Establish and execute a strategic plan to achieve planned sales and key performance indicators
• Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results
• Drive performance through customer service, human resources, inventory control, and store appearance
• Build loyalty through in-store experience using data capture, endless aisle, and other omni-channel solutions
• Direct the handling of merchandise, shipment receipt, processing, floor sets, markdown, and replenishment
• Oversee and ensure efficiency of all daily operational procedures
• Complete store audit compliance and shrink results aligning with loss prevention standards
• Manage payroll and schedule adjustments maximizing productivity to achieve payroll and sales targets
• Maintain safe environment of a neat, clean, and organized sales floor, cash wrap and fitting room
• Motivate and inspire the team through Under Armour's Core Competencies
• Lead the management team through execution of all performance management tools
• Effectively communicate with the management team to align and help drive business strategy
• Proactively seek personal learning and development opportunities to build leadership skill set
• Recruit, hire, develop, and retain high performing teammates
• Manage store census, seasonal hiring and turnover, network, recruit, and interview

Store Manager

Sales Associate, PT

Sales Teammate, PT, 30 Hours

• Ensure all teammates provide great customer service
• Lead a selling culture and enhance the customer experience
• Recognize and reward performance
• Coach, train, and support teammates
• Manage loss prevention, safety, and audit expectations and results
• Ensure the store is neat, clean, and well-stocked
• Open and close the store when necessary
• Support in driving sales and retail/omni KPI target achievement
• Act as the leader on duty and consistently models the brand’s Athlete service standards and selling behaviors
• Provide in-depth information related to a wide portfolio of technical products
• Partner with rest of store leadership in maintaining standards covering merchandise and floor sets
• Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs
• Build Athlete loyalty through in-store experience, using various available applications
• Effectively communicate with athletes, teammates, and leadership
• Assume Stock Keyholder responsibilities as necessary
• Perform other tasks as assigned by management

Sales Keyholder, PT

• Ensure all teammates provide great customer service
• Lead a selling culture and enhance the customer experience
• Recognize and reward performance
• Coach, train, and support teammates
• Manage loss prevention, safety, and audit expectations and results
• Ensure the store is neat, clean, and well-stocked
• Open and close the store when necessary
• Support in driving sales and retail/omni KPI target achievement
• Act as the leader on duty and consistently model the brand’s Athlete service standards and selling behaviors
• Provide in-depth information related to a wide portfolio of technical products
• Partner with rest of store leadership in maintaining standards covering merchandise and floor sets
• Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs
• Build Athlete loyalty through in-store experience, using various available applications
• Effectively communicate with athletes, teammates, and leadership
• Assume Stock Keyholder responsibilities as necessary
• Perform other tasks as assigned by management

• Support the business plan by driving the achievement of sales, profitability, and other key objectives for the store
• Recruit, hire, coach and retain a high-performing team
• Analyze daily sales trends to make real-time strategic business decisions
• Manage payroll and schedule adjustments to maximize productivity
• Direct merchandising moves to maximize presentation and maintain brand standards of an organized and appealing sales floor
• Understand loss prevention standards and monitor store audit compliance and results
• Lead and/or rotate ownership of key areas such as Talent, Visuals, Operations to gain experience across all areas of the business
• Support omni-channel efforts through the promotion of our Apps and Social campaigns and athlete contests
• Deliver a compelling vision and purpose encompassing UA’s Core Competencies, and functional behaviors
• Drive teammate engagement and development by recognizing and rewarding teammates for outstanding performance
• Recognize and resolve teammate performance issues
• Communicate priority issues to the Store Manager in a timely manner and collaborate on solutions
• Partner with Store Manager on reinforcement of Under Armour Policies and Procedures
• Perform other tasks as assigned by management

Assistant Store Manager

Assistant Store Manager, FT

• Establish and execute a strategic plan to achieve planned sales and key performance indicators
• Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results
• Drive performance through customer service, human resources, inventory control, and store appearance
• Build loyalty through in-store experience using data capture, endless aisle, and other omni-channel solutions
• Direct the handling of merchandise, shipment receipt, processing, floor sets, markdown, and replenishment
• Oversee and ensure efficiency of all daily operational procedures
• Complete store audit compliance and shrink results aligning with loss prevention standards
• Manage payroll and schedule adjustments maximizing productivity to achieve payroll and sales targets
• Maintain safe environment of a neat, clean, and organized sales floor, cash wrap and fitting room
• Motivate and inspire the team through Under Armour's Core Competencies
• Lead the management team through execution of all performance management tools
• Effectively communicate with the management team to align and help drive business strategy
• Proactively seek personal learning and development opportunities to build leadership skill set
• Recruit, hire, develop, and retain high performing teammates
• Manage store census, seasonal hiring and turnover, network, recruit, and interview
• Perform other tasks assigned by leadership