Under Armour

Learning and Development

• Design, develop, and facilitate learning solutions using adult learning principles and instructional design methodologies across formats including instructor-led training, eLearning, job aids, and multimedia assets
• Build scalable global learning programs aligned to business priorities and workforce needs
• Continuously evaluate and improve training content and learner experience
• Coordinate the global delivery of UA’s manager training and elective leadership development program(s) for all Sr. Managers and below managing pre-work, communications, logistics, facilitation, vendor requests, meeting space, and planned events with global HR Business Partners.
• Continually assess and update content, assess leadership development training needs, and innovate UA’s manager training and training materials to ensure it is relevant and deliverable to front-line people managers globally, i.e. Leading UA Forward.
• Conduct Train-the-Trainer sessions for UA’s manager training program with internal and external partners to ensure consistent, high-quality facilitation of the course content in multiple languages as required.
• Source and partner with external vendors and subject matter experts to provide unique leadership development experiences aligned to our business strategy and address leadership gaps for Sr. Manager and below leaders if/as needed.
• Identify training needs using a data-driven approach by consulting with stakeholders, conducting needs assessments, and analyzing workforce plans.
• Manage the quality of program/content design and delivery while ensuring a measurement strategy is in place to assess the effectiveness of the core skill curriculum.
• Oversee the training budget assigned for programs managed.

Lead, Learning & Development

Manager

• Establish and execute a comprehensive omni-channel strategic plan to achieve planned sales and KPIs
• Analyze reporting and daily sales trends to make real-time strategic and tactical business decisions to drive results
• Drive financial performance through consumer service, human resources, inventory control and store appearance
• Model the brand’s Athlete service standards and selling behaviors for all retail store formats
• Build loyalty through in-store experience, data capture, endless aisle, and other omni-channel solutions
• Achieve forecasted Sales & Contribution Margin
• Accountable for Service Culture, Customer Service, People, Product & Operations
• Support New Store Openings; recruitment, on-boarding plans, training plans & load-in support
• Collaborate with Retail Operations on the retail teammate training program/annual calendar and new technology control and implementations e.g. RFID
• Maintain compliance with UA policies, risk control and asset protection across district
• Provide insight into future needs to provide input on budget modifications
• Develop contingency plans for obstacles and navigate through organizational ambiguity
• Collaborate with leadership across entire organization to achieve objectives and goals
• Motivate and inspire team by communicating Under Armour’s Values, Core Competencies
• Lead and partner with Store Managers and above on all performance management tools as well as providing performance feedback and insight on business strategy
• Oversee Market Managers and provides performance feedback to teammates and insight on business strategy e.g. through Division of Responsibilities (DOR)
• Lead Store leadership huddles and empower leaders to hold Team Shift Huddles
• Evaluate sales and payroll goals using payroll reports and tools; make scheduling adjustments as needed
• Partner with the talent teammates to recruit, hire, develop and retain high performing store leadership teams by considering seasonal hiring and turnover, network opportunities
• Engage in compensation decisions in partnership with the corporate HR & Ops teammates
• Drive teammate engagement by recognizing and rewarding performance and, providing feedback and/or action planning on substandard performance
• Ensure that the store leadership team adheres to and enforces all employment practices and policies
• Other tasks as assigned by leadership

Lead, Learning & Development

District Manager