Administrative Assistant

• Provide administrative and clerical support for the IT Infrastructure department
• Prepare and manage contracts, bill internal and external UMS customers, track and assist in maintenance of budgets, and reconcile accounts
• Establish and maintain relationships with vendors, internal stakeholders, and external clients
• Establish, monitor, review, and improve office functions and interpret policies/procedures for staff and stakeholders
• Schedule meetings, manage calendars, and oversee purchase, operations, and maintenance of office equipment
• Assist in training other office staff on office policies, procedures, and processes
• Work in a time-sensitive, deadline-driven environment requiring strong organization and communication skills

Administrative Specialist, CL2

Director

Provide strategic vision and leadership for card services, access control, and related technologies.
Direct daily operations of campus card production, distribution, and related services.
Oversee departmental budget, financial controls, and vendor relationships.
Lead and develop a team of professional, technical, and student employees.
Partner with campus stakeholders to ensure services meet institutional needs and align with UMS goals.
Drive innovation in card technology and related campus services.
Position located on the University of Southern Maine's Gorham campus with hybrid work option.
Work schedule Monday through Friday, 8:00 a.m. to 4:30 p.m., occasional evenings or weekends as necessary.

Director, Campus Card and Cellular Services

Network Engineer

• Lead the design, evolution, and performance optimization of our regional optical network, which forms the backbone of Networkmaine.
• Our network—spanning Maine, New Hampshire, and into Massachusetts—supports UMS and more than 800 public constituents, the majority connected via high-performance optical infrastructure.
• At its core, Networkmaine is an all-optical environment, enabling robust, scalable, and resilient connectivity for research, education, and public service.
• If you have a passion for cutting-edge optical transport technologies and want to shape the future of a mission-critical, five-nines network, this position offers both strategic influence and hands-on impact.
• This is a hybrid position that is primarily remote, with occasional travel to Portland, Maine, for key meetings, major outage response, and hands-on project work.
• Please review the University Guidelines for Remote Work.
• Key Responsibilities
• Architectural Leadership: Define and set the technical direction for the UMS regional optical network, including DWDM, packet transport, and IP service layers.
• Design & Implementation: Develop conceptual, logical, and physical designs for optical, packet, and IP infrastructure; perform installations and advanced configurations.
• Performance & Reliability: Conduct capacity planning, analyze performance, and implement enhancements to ensure high availability and resiliency.
• Collaboration: Serve as the lead liaison with UMS network constituents, partner organizations, R&E networks, service providers, and equipment vendors.
• Technology Evaluation: Assess emerging technologies for architectural fit, performance, and operational feasibility.
• Standards & Automation: Promote standardization, documentation, and automation across network operations.
• Supervision: Directly supervise up to two full-time network engineers and provide mentorship to additional staff and students during projects and outage response.
• Knowledge, Skills, and Abilities Requirements:
• Strong understanding of facilities-based service provider network architecture and hardware solutions.
• Deep expertise in the design and operation of optical, transport, and IP network architecture and related protocols.
• In-depth understanding of relevant network security considerations.
• Excellent verbal and written communication skills.
• Excellent analytical and problem-solving abilities.
• Ability to work well under pressure in a high-stakes environment to expedite service restoration and problem resolution.
• Ability to reliably travel to Portland, Maine, facilities within four hours travel time for in-person assistance in major outage response efforts.

Administrative Specialist, CL2

Director, Campus Card and Cellular Services

Optical Network Architect