Umdasch Group Ventures

System Administrator

• Develop and execute a phased regional rollout plan for the CRM system
• Align stakeholders on strategy, timeline, and responsibilities for regional rollout
• Oversee the integration of the CRM system with existing systems
• Implement a 'Train-the-Trainer' model for localized enablement
• Manage the phased regional rollout, provide hypercare support

Global CRM Systems Administrator

Account Manager

• Build and maintain strong relationships with existing clients, understanding their needs and ensuring exceptional customer satisfaction.
• Conduct regular check-ins, provide product updates, and address any concerns or issues promptly.
• Identify and pursue new business opportunities within the formwork industry through strategic customer acquisition and strengthening current client relationships.
• Develop and execute strategic sales plans to achieve revenue targets and expand market share.
• Stay updated on industry trends, market conditions, and competitors' offerings.
• Demonstrate in-depth knowledge of our formwork and shoring products to effectively educate and sell to clients.
• Prepare and deliver compelling sales presentations to prospective clients.
• Create customized proposals and quotes based on client requirements.
• Work closely with the sales team, engineering, operations, and customer support to ensure a seamless customer experience.
• Collaborate with cross-functional teams to address client needs and resolve issues.