Ultimate Care

Recruitment

• Responsible for sourcing and engaging caregiver candidates directly from the community.
• Build relationships with schools, training programs, and referral networks to bring qualified HHAs and PCAs into the agency.
• Work under the direction of the Field Recruitment Manager.
• Collect documentation and forward for verification and processing.
• Highly mobile role, focused on community engagement, applicant screening, and maintaining a consistent pipeline of qualified candidates.

Recruiter

Manager

• Oversee clinical operations of the home care agency and ensure regulatory compliance
• Supervise and support Field RNs including documentation review, training, orientation, and competency evaluations
• Coordinate patient care and conduct clinical assessments for NHTD and TBI Waiver programs
• Participate in team meetings and resolve incidents or complaints
• Conduct audits, surveys, and performance improvement initiatives to ensure NYSDOH and CMS compliance
• Identify gaps in care, implement corrective actions, and monitor incident reports to promote quality assurance and risk management
• Serve as clinical resource and liaison for staff, patients, families, caregivers, and physicians
• Support the Director of Patient Services with projects and maintain high standards of patient care and safety

Registered Nurse Manager

Compliance

• Promote adherence to state regulations and internal policies under the Director of Compliance
• Monitor and track the compliance activities of paraprofessional staff to ensure adherence to regulatory standards
• Conduct thorough investigations into reported violations, paraprofessional conflicts, and potential fraud or abuse
• Identify risks and develop mitigation strategies to prevent future non-compliance
• Collaborate with external agencies on ongoing investigations, ensuring timely updates and professional communication
• Maintain accurate, detailed records of compliance documentation, including reports, audits, and investigation findings
• Conduct training sessions and communicate compliance requirements clearly to paraprofessional staff
• Support the Compliance Department by assisting with projects, administrative duties, and evolving operational needs

Recruiter

Registered Nurse Manager

Compliance Coordinator