Salary
💰 $25 - $30 per hour
About the role
- Master all aspects of customer service management through a comprehensive hands-on training program
- Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback
- Review department procedures and standards to identify areas for improvement
Requirements
- Bachelor’s degree
- Strong track record of customer-focused service
- Teamwork and attention to detail
- Prior leadership / management experience is a plus
- Complete health insurance coverage
- 401(k) with 6% employer match that starts day one
- Multiple bonus programs
- Paid holidays and generous paid time off
- Tuition Assistance Program that covers professional continuing education
- Best-in-class, clean, modern facilities
- First-class fitness center and beautifully maintained walking trails
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer-focused serviceteamworkattention to detailleadershipmanagementgoal settingperformance evaluationconstructive feedback
Certifications
Bachelor’s degree