Management Trainee, Customer Service
Uline
Customer Support Specialist
Uline
full-time
Posted on:
Location Type: Office
Location: Hudson • Minnesota, Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $24 - $29 per hour
Job Level
Mid-LevelSenior
About the role
- Process customer orders, make product recommendations and handle account inquiries using world-class technology
- Be a product and solutions expert; answer product, pricing and shipping questions quickly and confidently
- Build business relationships with customers over phone, email and chat
- Understand customer needs and recommend Uline's best solutions
- Help customers navigate Uline's website and online ordering
- Participate in training, mentoring, and professional development opportunities
Requirements
- High school diploma or equivalent
- Bachelor's degree preferred
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus, but if you are eager to learn, we will train you
- Ability to work various on-site full-time shifts
- Fast, friendly and customer focused demeanor
Benefits
- Complete health insurance coverage
- 401(k) with 6% employer match that starts day one
- Multiple bonus programs
- Paid holidays and generous paid time off
- Tuition Assistance Program that covers professional continuing education
- Best-in-class, clean, modern facilities
- First-class fitness center
- Beautifully maintained walking trails
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
problem-solvinglisteningcommunicationcustomer servicerelationship buildingeagerness to learncustomer focusedmentoringprofessional development
Certifications
high school diplomaBachelor's degree