Customer Support Specialist
Uline
Management Trainee, Customer Service
Uline
full-time
Posted on:
Location Type: Office
Location: Hudson • Minnesota, Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $25 - $30 per hour
Job Level
Entry Level
About the role
- Master all aspects of customer service management through a comprehensive hands-on training program
- Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback
- Review department procedures and standards to identify areas for improvement
- Gain on-the-job skills at a state-of-the-art call center and empower representatives to deliver legendary customer service
- Support scheduling and shift coverage as part of call center operations
Requirements
- Bachelor’s degree
- Strong track record of customer-focused service
- Teamwork and attention to detail
- Prior leadership / management experience is a plus
- Full-time availability with various set schedules
- All positions are on-site
Benefits
- Complete health insurance coverage
- 401(k) with 6% employer match that starts day one
- Multiple bonus programs
- Paid holidays
- Generous paid time off
- Tuition Assistance Program that covers professional continuing education
- Best-in-class, clean, modern facilities
- First-class fitness center
- Beautifully maintained walking trails
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer-focused serviceteamworkattention to detailleadershipmanagementgoal settingperformance evaluationconstructive feedback
Certifications
Bachelor’s degree