UL Solutions

AI Engineer

• Formulate, design, and manage independent test and evaluation research programs to protect the public from AI systems harms
• Lead and contribute to the development of competitive research proposals
• Serve as a principal investigator for AI test and evaluation research programs in NLP and LLMs
• Analyze experimental results to determine causes of problems and develop solutions
• Plan, design, and execute research challenges using Digital Safety’s evaluation tools

Lead Research Scientist, AI

Technical Program Manager

• Plan, execute, and close projects on behalf of Digital Safety
• Oversee the entire technical project lifecycle
• Manage resources, coordinate teams, and mitigate risks
• Define project objectives, scope, deliverables, and success criteria
• Develop comprehensive project plans, including schedules, budgets, and resource allocation
• Collaborate with engineering team leads, research leadership, and external partners to gather requirements
• Coordinate and lead cross-functional project teams
• Manage changes to project scope, schedule, and resources
• Ensure compliance with organizational policies and sponsor requirements
• Establish and maintain strong relationships with project stakeholders
• Conduct project reviews and lessons learned sessions

Customer Success Manager

• Provide functional and operational support of technology software and systems.
• Serve as the primary resource for day-to-day administration of the CRM platform.
• Continuously monitor, clean, and validate data to maintain high standards of data quality.
• Investigate, troubleshoot and resolve system and data related issues.
• Deliver end-user support, training and guidance.
• Promote best practices related to data management, reporting, and CRM utilization.
• Develop and maintain dashboards and reports by integrating data from multiple sources.
• Partner with vendors and service providers, ensuring effective communication, service delivery and contract compliance.
• Support end-to-end projects, execute activities across the project lifecycle and ensure timely and high-quality deliverables.
• Apply solutions and implement proactive strategies to address complex, undefined and ambiguous challenges.
• Collaborate within the team to ensure team-level goal achievement and enable successful adoption and integration of technology solutions.
• Support and facilitate internal and external meetings.

Senior CRM System Analyst

Communications

• Lead the development and execution of integrated communications programs
• Translate complex, technical, and scientific concepts into clear narratives
• Elevate executive and subject-matter expert visibility
• Develop messaging frameworks, narrative platforms, and editorial content
• Provide strategic communications counsel and support to senior leaders
• Partner closely with creative, digital, media relations, and communications teams
• Lead and support enterprise and change communications initiatives
• Track, analyze, and report on communications performance metrics
• Contribute to department-specific and cross-functional initiatives

Communications Lead

Data Engineer

• Design, build, and maintain scalable data architectures, platforms, and pipelines
• Lead the collection, integration, and management of complex datasets from diverse sources
• Develop and optimize enterprise ETL/ELT processes to ensure data assets are accurate and available
• Architect and implement robust data models and data quality controls
• Design and deploy production-grade RAG infrastructure
• Monitor, troubleshoot, and continuously improve data platform performance and reliability
• Collaborate with business leaders and technical teams to translate business challenges into data solutions
• Mentor and provide technical guidance to data engineers and analysts

Senior Data Engineer

Business Analyst

• Support technology enabled services and initiatives to advance the mission of UL Standards & Engagement (ULSE) to make the world safer, more secure, and sustainable.
• Leverage application and technical knowledge of software and system functions to inform technology solutions implementation, process improvement and user experience optimization.
• Drive rigorous technical requirement discovery, identify substandard or inefficient system processes, and ensure systems are designed, tested, and maintained to support usability and operational excellence.
• Provide functional and operational support of technology software and systems.
• Analyze existing systems and monitor performance of technology solutions.
• Participate in testing and quality assurance assessments, conduct regular audits and use data-driven insights to offer recommendations on capabilities and optimize functionality.
• Validate user requirements for systems in production.
• Assist in the continuous assessment of user feedback and evolving needs to inform system enhancements.
• Support deployment and configuration of new systems, applications and updates.
• Provide ongoing education to end-users, create and deliver tailored training programs and materials.
• Manage end-to-end projects, plan and execute activities across the project lifecycle and ensure timely and high-quality deliverables.
• Support ongoing project governance through clear documentation, risk management, and status reporting.
• Build and maintain relationships with key stakeholders, identify needs and leverage technology solutions to support operational efficiency, streamline processes and improve user experiences.
• Provide advanced troubleshooting and resolution for system and applicant issues.
• Develop and apply end-to-end solutions and implement proactive strategies to address complex, undefined, and ambiguous challenges.
• Support and facilitate internal and external meetings. Prepare meeting agendas, presentations, and other deliverables.