Ukio

Key Account Management Intern

Ukio

internship

Posted on:

Origin:  • 🇪🇸 Spain

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Job Level

Entry Level

About the role

  • Assist the key account management team with various administrative tasks
  • Maintain and update client databases and records to ensure accuracy and completeness
  • Handle the Ticketing Pipeline of the Key Account Management (KAM) team
  • Provide general support in client communications, including follow-ups and responses
  • Scrape and document every booking related to the VIP programme
  • Keep Standard Operating Procedures (SOPs) and Notion pages updated with the latest processes and information
  • Support the operational needs of the team to maintain seamless client relations

Requirements

  • You are currently studying and able to enroll on an internship agreement
  • C1 Spanish level and C1 English level
  • Attention to detail and a commitment to maintaining high-quality standards
  • Organized, able to follow up processes and to deliver fast follow-up
  • Excellent communication and interpersonal skills
  • Comfortable in working with cross-functional teams
  • Able to put pressure on stakeholders for fastest resolution
  • Previous experience in hospitality, property management, or related field is a plus
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