About the role
- Manage project timelines, task allocation, and stakeholder communication for AI and automation initiatives.
- Translate business requirements into clear, actionable project roadmaps aligned with operational goals.
- Use ClickUp to plan sprints, manage dependencies, and coordinate cross-functional collaboration.
- Lead client discussions to validate or propose automation and AI strategies, ensuring business–technical alignment.
- Design and review workflow architectures using n8n, Zapier, or Make to ensure efficiency and scalability.
- Oversee AI integrations across multiple domains, including Voice AI (Retell, Trillet, Bland).
- Manage CRM automations and system integrations with tools like Salesforce, HubSpot, and Close.com.
- Identify opportunities to reduce costs, streamline operations, and enhance customer experience through automation.
- Ensure data integrity, synchronization, and alignment with business workflows.
- Define and implement testing protocols for AI agents, automation workflows, and system integrations.
- Produce and maintain technical documentation, including workflow diagrams, playbooks, and process specs.
- Serve as a bridge between AI engineers, workflow architects, and business stakeholders.
Requirements
- Workflow Automation: Advanced experience with n8n, Zapier, or Make; strong understanding of automation design patterns and best practices.
- Project Management: Proven experience using ClickUp for project tracking, sprint planning, and reporting.
- CRM Platforms: Proficiency with Salesforce, HubSpot, or Close.com APIs and automation strategies.
- AI & Automation Systems: Hands-on experience with low-code/no-code solutions and AI-driven automation tools (Retell, Trillet, Bland, OpenAI).
- Technical Analysis: Ability to review code, evaluate risk, and provide architecture guidance.
- Communication: Strong client-facing skills with the ability to articulate ideas clearly and lead challenging discussions.
- Placement within a product-based company with the same treatment as their full-time employees.
- Full back-office support, from career guidance to HR and concierge services.
- Remote-first policy — we are a distributed team.
- Company-provided MacBook (no bring-your-own-device required).
- Access to growth opportunities with other technology professionals through tech talks, chapter meetings, and remote happy hours.
- Free English lessons with a native English speaker to help improve communication skills.
- Candidate referral bonus (recommend Ubiminds to your tech friends and get rewarded).
- Optional access to our Florianópolis headquarters whenever you want, with weekly quick massages, snacks, soft drinks, and games.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
workflow automationautomation design patternsproject managementtechnical analysisAI-driven automation toolslow-code solutionsno-code solutionstesting protocolsdata integritysystem integrations
Soft skills
stakeholder communicationclient-facing skillsarticulation of ideasleadershipcross-functional collaboration