Maintain compliance across all Student Finance departments during the determination, awarding, disbursement, and return of Federal Student Aid (FSA) funds.
Conduct regular quality assurance evaluations to enhance processes and procedures.
Review and address approved past-due aid, collaborating with teams to resolve account issues and ensure timely processing of financial aid packaging revisions.
Review past-due and expected Title IV funding; take actions to resolve issues affecting payment of these funds, including handling Pell adjustments.
Receive and meticulously review student files for completeness and accuracy; ensure Title IV aid is awarded correctly and return incorrect/incomplete files to Student Finance Advisors.
Identify opportunities for process enhancements; participate in implementing new procedures and maintain a thorough understanding of Title IV regulations.
Provide guidance to Advisors and Planners regarding Title IV and Student Finance policies and procedures.
Regularly check the National Student Loan Data System (NSLDS) to review student default status, overpayments, and total aggregate loan limits; maintain compliance with federal regulations.
Perform other duties as assigned.
Requirements
High School Diploma or equivalent experience.
Financial Aid experience and/or working knowledge of Title IV Regulations.
Must not have a federal student loan appearing on the National Student Loan Data Base (NSLDS) database with an unresolved default status reported.
Must be eligible to access the NSLDS.
Skills – organization, time management, attention to detail, personal accountability, integrity, and adaptability to high-pressure environment.
Ability to professionally communicate fluently in verbal and written English.
Ability to support a diverse and inclusive work environment.
Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.
Preferred: Any degree and/or any strong or advanced proficiency in the above required skills/experience.
Preferred: 2 years’ experience in the higher education industry.
Preferred: 6 months’ experience at UMA Education, Inc.
Preferred: 1+ year of experience in awarding/administering Federal Title IV funds with a post-secondary education institution.
Preferred: Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.
Preferred: COD and advanced experience with Campus Nexus.