UAB Medicine

Student Finance Quality Assurance Processor

UAB Medicine

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $20 per hour

Job Level

Entry Level

About the role

  • Maintain compliance across all Student Finance departments during the determination, awarding, disbursement, and return of Federal Student Aid (FSA) funds.
  • Conduct regular quality assurance evaluations to enhance processes and procedures.
  • Review and address approved past-due aid, collaborating with teams to resolve account issues and ensure timely processing of financial aid packaging revisions.
  • Review past-due and expected Title IV funding; take actions to resolve issues affecting payment of these funds, including handling Pell adjustments.
  • Receive and meticulously review student files for completeness and accuracy; ensure Title IV aid is awarded correctly and return incorrect/incomplete files to Student Finance Advisors.
  • Identify opportunities for process enhancements; participate in implementing new procedures and maintain a thorough understanding of Title IV regulations.
  • Provide guidance to Advisors and Planners regarding Title IV and Student Finance policies and procedures.
  • Regularly check the National Student Loan Data System (NSLDS) to review student default status, overpayments, and total aggregate loan limits; maintain compliance with federal regulations.
  • Perform other duties as assigned.

Requirements

  • High School Diploma or equivalent experience.
  • Financial Aid experience and/or working knowledge of Title IV Regulations.
  • Must not have a federal student loan appearing on the National Student Loan Data Base (NSLDS) database with an unresolved default status reported.
  • Must be eligible to access the NSLDS.
  • Skills – organization, time management, attention to detail, personal accountability, integrity, and adaptability to high-pressure environment.
  • Ability to professionally communicate fluently in verbal and written English.
  • Ability to support a diverse and inclusive work environment.
  • Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.
  • Preferred: Any degree and/or any strong or advanced proficiency in the above required skills/experience.
  • Preferred: 2 years’ experience in the higher education industry.
  • Preferred: 6 months’ experience at UMA Education, Inc.
  • Preferred: 1+ year of experience in awarding/administering Federal Title IV funds with a post-secondary education institution.
  • Preferred: Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.
  • Preferred: COD and advanced experience with Campus Nexus.
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