U.S. Bank

ServiceNow

• Administer and configure the ServiceNow platform and its applications
• Manage platform functionality, including plugins and environments
• Execute release activities, including moving code to production
• Monitor platform performance and ensure system stability
• Troubleshoot issues and provide production support
• Manage user access and enforce security controls
• Support governance processes, including change management and compliance
• Partner with engineering and architecture teams on deployments and platform improvements
• Drive continuous improvement across platform operations

ServiceNow System Administrator

Account Manager

• Responsible for meeting or exceeding assigned sales goals through Outside Sales and Other Activities.
• Contributes to the profitability and growth of Home Lending products by building, developing, and managing new and existing relationships with COI, clients and prospects.
• Consults with clients and prospects to understand home lending and business goals.
• Identifies and promotes U.S. Bancorp products and services to best meet those needs.

Mortgage Partnership Manager

Financial Planning and Analysis

• Provides financial analyses related to budgets, forecasting, allocation of expenses, ad hoc analysis for business case development and custom financial analyses, peer group analysis and internal consulting for all levels of management.
• Develops and maintains spreadsheets and statistical models for financial analysis.
• Prepares a variety of management presentations.
• Researches and resolves problems and errors in data from financial reporting systems.
• May provide assistance in the development of financial applications.
• May prepare interest rate pricing and forecasting information for use in asset and liability management.

Technology Financial Analyst

Platform Engineer

• Be a part of transformational change where integrity matters, success inspires and great teams collaborate and innovate.
• Contribute toward the success of our technology initiative developing a modern analytics platform for the business.
• Deep understanding of at least one major cloud provider (Azure or AWS) regarding networking (VNet/VPC, PrivateLink), storage (ADLS Gen2, S3), and IAM.
• Advanced Proficiency in at least one programming language.
• Extensive experience with Terraform and the Databricks Terraform Provider to manage workspace resources, clusters, and permissions.
• Extensive Experience building and using automation pipelines using GitLab or similar for CICD and Databricks Asset Bundles (DABs).
• Responsible for designing, developing, testing, operating and maintaining products.
• Takes full stack ownership by consistently writing production-ready and testable code.
• Makes sound design/coding decisions keeping customer experience in the forefront.

Senior Data Analytics Platform Engineer, Databricks

Business Operations

• Supports ACH production operations by monitoring file activity, ensuring compliance with ACH processing rules, and resolving exceptions as they arise
• Serves as a key backup to the ACH desk team, stepping in to conduct research, troubleshoot issues, and assist customers with file processing when capacity is limited
• Analyzes transaction data and investigates discrepancies
• Coordinates with internal partners
• Supports high-value client activity through direct outreach and issue resolution
• Manages multiple operational tasks simultaneously, maintaining accurate documentation, and ensuring timely processing and resolution of ACH-related items in a fast-paced, process-driven environment

Business Operations Analyst

Engineer

• Design, develop, test, operate and maintain Enterprise AI Agents that demonstrate innovative AI capabilities aligned with PDLC initiatives and drive adoption of AI-enabled development workflows
• Take full stack ownership by consistently writing production-ready, testable code that scales beyond proof-of-concept stage; implement agentic architectures using modern frameworks (LangChain, LangGraph, Semantic Kernel, AutoGen, MCP)
• Develop AI-enabled proof-of-concepts (PoCs) and rapid prototypes that validate emerging AI platforms, tools, and capabilities; establish reusable patterns and architectural blueprints for enterprise-scale AI integration
• Consistently create optimal design adhering to architectural best practices; consider scalability, reliability, and performance when defining technical designs for AI-powered systems, including RAG patterns and vector database implementations
• Perform analysis on failures, propose design changes, and encourage operational improvements; conduct technical experimentation and validation of novel AI approaches, documenting findings and recommendations
• Conduct code reviews to provide guidance on engineering best practices, compliance with development procedures, and security standards for AI-enabled applications
• Accountable for ensuring all aspects of product development follow compliance and security best practices, with particular attention to AI/LLM governance, data handling, and prompt engineering safety
• Embrace emerging technology opportunities and contribute to establishing best practices in support of the bank's AI and technology transformation; partner with strategic vendors and technology partners to evaluate emerging AI solutions
• Contribute to a culture of innovation, collaboration and continuous improvement by sharing knowledge through internal innovation programs, hackathons, and cross-team enablement initiatives
• Collaborate with onshore and offshore development teams to scale, refine, and operationalize PoC solutions; support the broader adoption of AI-enabled development tools across multiple teams and business units
• Review tasks critically and ensure they are appropriately prioritized and sized for incremental delivery; anticipate and communicate blockers and delays before they require escalation

Emerging Tech Engineer

Full-stack Engineer

• Responsible for coaching teams to adopt and implement DevOps practices.
• Acts as a change agent who helps set the vision, show the way, and provide thought leadership on removing impediments to DevOps success.
• Coaches and mentors sprint team individuals at either the team and/or program levels, including Scrum Masters, Product Managers , Technical Leads and executives to leverage DevOps principles, engineering practices and frameworks to deliver high value business capabilities.
• Helps to coach the team on product management, design thinking, engineering culture, Agile and DevOps.
• Serves as a subject matter expert on scaling DevOps development, embraces servant leadership, understands engineering practices and serves as a role model for the team to model DevOps behaviors and mindsets, which includes key mindset shifts in the journey to DevOps .
• Designs, develops, and facilitates training of DevOps practices to assigned teams.
• Performs evaluations, and reviews of processes and methodologies.
• Identifies strengths and continuous improvement recommendations of existing processes.
• Understand and can coach on how DevOps, Agile and Product work together to create amazing products and cohesive teams.
• Drives culture change through day to day to work with a focus on DevOps, Agile , and Product mindset, values and continuous improvement and keep the team focused on achieving product goals.

Senior Software Engineer, Technical Coach

Consultant

• Contact existing and prospective clients to provide consultative advice on the business cash conversion cycle, working capital management and internal processes to develop Payment business.
• In collaboration with Business Banking Relationship Managers, manage relationships with existing clients to ensure proper servicing and structure of accounts and to expand existing business.
• Conduct receivables and payables business operating cycle analyses for identified client and prospective client relationships.
• Provide consultative and insightful feedback to clients.
• Provide product/service recommendations to create process efficiencies and provide other business flow benefits to the client or prospect.
• Leverage available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.
• Meet or exceed assigned sales and revenue goals and retention objectives.
• May assist in the structuring of new or modified Payment services and oversee the proper implementation of those services.
• Build relationships in the community and engage with local organizations.
• Identify business development opportunities as well as ways for U.S. Bank to make a difference in the communities we call home.

Treasury Management Consultant, Payments

Analyst

• Provide key support in preparing for shared service allocation methodologies, ensuring the accurate distribution of costs.
• Support the implementation and management of Activity-Based Costing methodologies to accurately allocate costs and enhance cost visibility.
• Offer critical support in the analysis of costing studies, enhancing cost transparency, and facilitating data-driven decision-making.
• Collaborate effectively with cross-functional teams to support cost review and challenge sessions, identifying opportunities for cost optimization and efficiency improvements.
• Conduct comprehensive financial analysis, including variance analysis, trend analysis, and scenario modeling, providing actionable insights to senior leadership.
• Lead the analysis of financial allocation forecasts and annual budgets, providing cost-related input and recommendations.
• Develop and maintain advanced financial models and reports that support strategic decision-making, financial planning, and forecasting.

Cost Strategy Analyst

Auditor

• Supports the Corporate Audit Services (CAS) Compliance team by executing audit engagements to assess business processes, identify key compliance risks and controls, and evaluate control design and effectiveness.
• Performs or oversees control testing and documenting results in accordance with internal audit standards.
• Partners with Lines of Business and RCA stakeholders to strengthen risk management practices and ensure compliance with applicable laws and regulations.
• Identifies control gaps, recommends mitigation strategies, escalates risks as appropriate, and serves as a liaison across the Lines of Defense.
• Assists the audit team management in planning audit engagements.
• Performs or supervises staff auditors in the testing of controls based on audit program directions.
• Drafts audit issues under the supervision of the audit team management.
• Assists the audit team management in the reporting and wrap-up phases of audits.
• Applies insights and guidance gained through coaching.
• Performs other duties as requested by management.

Senior Auditor - Compliance

• Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset.
• Strong client relationships are based on trust, assessing and attending to customers’ banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer’s unique goals and needs.
• Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

Client Relationship Consultant 2-4 – Banker

• Design, develop, and support Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and declarative tools
• Define and govern Salesforce architecture, including data models, security, integrations, and scalability patterns
• Lead technical design for complex enhancements and multi‑year transformation initiatives
• Review and guide development work to ensure adherence to Salesforce and enterprise engineering standards
• Partner with product, enterprise architecture, security, and platform teams to align roadmaps and ensure compliance requirements are met
• Support production operations, including incident management, root cause analysis, and system optimization
• Provide technical leadership, mentorship, and code quality guidance to Salesforce engineers
• Contribute to documentation, release readiness, and knowledge transfer activities
• Ensure all deliverables follow security, compliance, and governance standards aligned with enterprise practices

Senior Sales Force Engineer/Architect

Data Analyst

• Lead end‑to‑end analytics across Consumer Banking to improve customer acquisition, relationship deepening, retention, profitability, and operational efficiency.
• Define and implement KPIs, dashboards, and performance metrics aligned to business outcomes.
• Develop and deploy predictive AI/ML models, segmentation frameworks, and product and pricing analytics.
• Apply advanced statistical methods to analyze, synthesize, and interpret complex data.
• Ensure insights strategies align with Consumer Banking goals and expected outcomes.
• Present insights in clear, visually compelling formats for executive and business audiences.
• Identify, acquire, and manage data sources while ensuring data quality, governance, and security.
• Build a deep understanding of customer needs, sentiments, and pain points to enable empathetic, customer‑centric decision‑making.
• Map and analyze end‑to‑end customer journeys to identify opportunities to improve experiences across touchpoints.
• Design and lead qualitative and quantitative research to inform CX strategy, product innovation, and service improvements.
• Leverage VoC, CSAT, behavioral analytics, and journey insights to drive continuous CX improvement.
• Champion and partner on inner‑ and outer‑loop CX processes to ensure insights lead to action.
• Collaborate with Product, Marketing, Business Line, and Technology partners to optimize experiences and expand self‑service capabilities.
• Build, lead, and develop high‑performing teams of data scientists, analysts, CX strategists, and researchers.
• Serve as a trusted advisor and thought leader to senior and executive leadership.
• Align analytics and CX initiatives with enterprise and Consumer Banking strategies.
• Drive transformation initiatives focused on efficiency, scalability, and impact.
• Anticipate and respond quickly to changing market conditions, technologies, and customer expectations.
• Provide overall operational leadership, including financial management, vendor and agency oversight, and talent planning.

Head of Consumer Bank Data Analytics, CX and Research

Technical Project Manager

• Supervising audit staff in the completion of audit engagements, ensuring the highest quality work delivered timely
• Completing or assisting managers in planning audit engagements
• Assisting the managers in reporting and wrap-up phases of audits
• Monitoring progress of audit engagements against plan and schedule
• Providing on-the-job training for staff
• Collaborating across the three lines of defense regarding business processes, risks, and controls
• Expand use of data analytics by the Operations audit team
• Performing other duties as requested by management

Audit Project Manager – Consumer Banking Operations

Marketing

• Originate and execute structured commodity transactions for upstream producers, power generators, and energy companies
• Develop custom hedging and structured derivative solutions including multi-year hedging programs, option structures, volumetric hedges, and cross-commodity strategies
• Structure transactions tied to production profiles, reserve bases, and generation portfolios
• Partner with corporate banking and capital markets teams to structure hedging programs linked to credit facilities, reserve-based lending (RBL), and project financing
• Originate solutions addressing cash flow stabilization, capital planning, and balance sheet risk management
• Originate structured transactions tied to oil and gas and power generation portfolios
• Structure long-dated hedging solutions across energy markets
• Maintain senior-level relationships with CFOs, treasurers, risk managers, and commercial leaders within energy companies
• Identify opportunities for long-dated, structured, and capital-linked transactions
• Work closely with trading and structuring teams to design and price complex, bespoke transactions
• Coordinate with risk, legal, and documentation teams on ISDA and structured commodity agreements