U.S. Bank

Robotics

• Assessment, design, and execution planning of improvement initiatives, including data collection, quantitative and qualitative analysis, SME interviews, process mapping, and gap analyses to identify opportunities for AI/ML, process improvements, automation, and optimizations.
• Synthesize insights, draw conclusions, and translate insights and recommendations into presentable slides and build a cohesive story.
• Provide objective advice, expertise, and specialist skills with the aim of creating value, maximizing growth, or improving business performance.
• Collaboration and partnership with Business Lines.
• Foster strong working relationships with various departments and SMEs.
• Support to business line leaders to ensure adoption and integration of new processes while promoting standards and tools for ongoing use within the business.
• Provide guidance and support to teams in navigating through change and uncertainty.
• Establish KPIs to measure effectiveness of improvement initiatives.
• Prepare regular presentations for senior management, highlighting progress, challenges, and recommended actions.
• Participate in the identification and assessment of potential new projects.
• Build collaboration and partnerships with Finance & Risk Partners.

Senior Process Automation, AI Solutions Specialist

Consultant

• Build relationships with customers by meeting face to face and engaging them when and where they need
• Provide the best possible counsel to clients based on trust
• Assess and attend to customers’ banking needs
• Obtain and process customer and account information
• Educate clients on available deposit and loan products and services
• Recommend financial solutions based on each customer’s unique goals and needs
• Originate and close consumer loans, open accounts, and open and/or close the branch

Client Relationship Consultant 1-4 – Banker

Backend Engineer

• Develop and maintain Analytics multi-cloud architecture blueprints and standards.
• Ensure analytics integration and interoperability across cloud platforms and enterprise systems.
• Implement governance frameworks, compliance standards, and security controls.
• Optimize analytics cloud cost models and monitor KPIs for operational efficiency.
• Drive innovation and adoption of analytics emerging cloud technologies.
• Ensure adherence to regulatory requirements.
• Drive capacity planning, performance tuning, and disaster recovery strategies.
• Oversee cloud lifecycle management, including provisioning and decommissioning.
• Evaluate emerging technologies and recommend adoption strategies for analytics.
• Lead analytics proof-of-concepts (POCs) for new cloud services and tools.
• Champion automation and DevOps practices for faster delivery.
• Partner with engineering, product, and business teams to deliver scalable solutions.
• Provide technical mentorship and training to internal teams.
• Excellent stakeholder management and communication.
• Ability to lead cross-functional teams and influence strategic decisions.
• Agile mindset and experience in iterative delivery models.

Analytics Data Platform Architect

Engineering Manager

• Focuses on technological solution delivery by guiding and inspiring strong coding practices and solid software design decisions among their team.
• Responsible for growing and mentoring engineers as it relates to technical skills and career development.
• Assists with cross-team strategic efforts, influencing decisions to achieve efficient delivery of business value.
• Understands cross-team technical roadmaps, advocating new product abilities based on technical strategy and constraints.

Software Engineering Manager 2 – Data Integration, Payments Platform

Artificial Intelligence

• Define and continuously evolve the Operations AI strategy aligned with divisional objectives and enterprise goals
• Partner with product, technology, and operational leaders to identify high value AI opportunities and ensure a balanced portfolio of near-term and long-term initiatives
• Translate strategic priorities into actionable roadmaps with clear milestones, business outcomes, and success metrics
• Facilitate prioritization and investment discussions across senior leadership to ensure alignment and transparency
• Accountable for driving execution and building momentum to achieve and exceed Operational goals
• Establish and operationalize a repeatable AI governance framework that balances innovation with risk, compliance, and ethical use of AI
• Develop approval workflows and decision-making routines for AI use cases, including intake, review, and sign off processes
• Partner closely with enterprise partners to align with emerging regulatory requirements and industry best practices

Head of Operations – AI, Strategy and Enablement

• Assessment, design, and execution planning of improvement initiatives, including data collection, quantitative and qualitative analysis, SME interviews, process mapping, and gap analyses to identify opportunities for AI/ML, process improvements, automation, and optimizations.
• Synthesize insights, draw conclusions, and translate insights and recommendations into presentable slides and build a cohesive story.
• Provide objective advice, expertise, and specialist skills with the aim of creating value, maximizing growth, or improving business performance.
• Collaboration and partnership with Business Lines.
• Foster strong working relationships with various departments and SMEs.
• Support to business line leaders to ensure adoption and integration of new processes while promoting standards and tools for ongoing use within the business.
• Provide guidance and support to teams in navigating through change and uncertainty.
• Establish KPIs to measure effectiveness of improvement initiatives.
• Prepare regular presentations for senior management, highlighting progress, challenges, and recommended actions.
• Participate in the identification and assessment of potential new projects.
• Build collaboration and partnerships with Finance & Risk Partners

Call Center Representative

• Establishes and maintains great working relationships with assigned business accounts, serving as the main day-to-day contact between program administrators or relationship managers.
• Answers, researches, and resolves operational problems experienced by the customer utilizing the Consultative Account Management approach with every client interaction.
• Focuses on being a strategic resource by assisting with delinquency management, client systems and program implementations; promotes standards with clients and processes by exiting paper reports or other non-efficient program management techniques and facilitating the adoption of electronic and web-based solutions.
• Lifts quality through identifying and reporting issues and maintaining an accurate accounting of assigned portfolio specifics.
• Maintains high service satisfaction by following up on client inquiries, providing training, and providing updates.
• Coordinates and interacts with internal teams and individuals to ensure high levels of service delivery.
• Extremely high client facing position where duties involving customer contact performed primarily through telephone or email communication methods.
• Assisting dealerships with submitted contracts and assisting with resolving the questions, reviewing monthly statements, and questions on auto titles.

Contact Center Account Services Representative

• Drive the practical adoption, scaling, and value realization of artificial intelligence across its Institutional Client Group (ICG) organization.
• Own delivery , partner deeply with product, technology, risk, operations, and finance, and ensure AI and digital capabilities are deployed safely, compliantly, and at scale.
• Shape and execute ICG’s enablement strategy in support of Relationship Manager (RM) productivity, client coverage effectiveness, and Portfolio Management (PM) excellence.
• Own the end-to-end vision, prioritization, and delivery of AI, digital products and analytics platforms that modernize how ICG originates business, manages risk, and serves clients.
• Accountable for driving other select high value broad transformative initiatives.
• Function as a thought leader to influence business leaders to rethink their organizational structure and workflows.
• Lead a high-performing cross-functional team of execution focused individuals to help drive initiatives forward to deliver business outcomes.
• Foster a culture of innovation, experimentation, and measurable impact across product and engineering teams.

Head of AI Implementation and Strategic Execution

• Build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually
• Assess and attend to customers’ banking needs, obtaining and processing customer and account information
• Demonstrate and educate clients on available deposit and loan products and services
• Recommend solutions based on each customer’s unique goals and needs
• Develop collaborative partnerships with branch team members and partners to best serve clients
• Open new consumer and business accounts, complete service requests and submit credit applications
• Proactively educate clients on emerging and self-service digital products and services

Client Relationship Consultant

Infrastructure Engineer

• Responsible for the maintenance of installed infrastructure technologies as well as the installation and configuration of these technologies within a specific area.
• This may include infrastructure as code, programming, scripting languages, multi-cloud environments, system engineering and software development.
• Develops design and functional specifications, produces deliverables related to specific projects and assists in post implementation support and system enhancements which may include platforms and systems such as Azure, AWS, CSP, API, microservices.
• Responsible for creating on-prem and public cloud systems for communication, sharing, storage and backup of data, including big-data analysis.
• This role may provision, manage, monitor, and decommission cloud services, including automating provisioning and management of infrastructure in a distributed environment through scripting.
• May be involved with the configuration and maintenance of physical and logical network components.

Lead Infrastructure Engineer

Accountant

• Perform complex accounting activities and lead assigned projects with minimal supervision.
• Prepare and review journal entries and oversee detailed account reconciliations.
• Produce accurate and timely monthly, quarterly, and ad hoc financial reports.
• Analyze financial trends, resolve complex accounting issues, and ensure the accuracy and integrity of financial data throughout the month end close.
• Prepare or review components of financial statements.
• Contribute to the enhancement of accounting processes, reporting efficiencies, and internal controls.
• Ability to work independently, manage complex tasks, and provide insightful analysis

Senior Accountant

Manager

• Supports high‑visibility employee technology initiatives and requires close partnership with senior leaders across the organization.
• Contributes to disciplined execution and effective oversight of technology investments.
• Responsible for managing the portfolio aligned products by overseeing compliance with all processes and procedures associated with the intake, approval and tracking processes including the business case model, prioritization, approval processes, and reporting requirements throughout the life cycle of a product.
• Understands key business objectives and strategy of the product, and supports other Portfolio Managers in meeting business objectives, OKRs (objectives and key results), customer needs, KPIs (key performance indicators), and financial targets.
• Ensures end-to-alignment of the portfolio of business priorities to financial targets by collaborating and relaying dependencies within and across Product Owners in the Portfolio(s).
• Oversees the development and production of portfolio management reporting to leaders, business partners and teams in collaboration with product owners and managers.
• Serves as a POC throughout the portfolio management process to ensure decisions are in line with company strategic and financial goals on an ongoing basis, working with cross functional product teams using Agile, Product Management & DevOps best practices.

Technical Portfolio Manager

Software Engineering Manager 3 – APIs, Data Management

Underwriter

• Manages Corporate Payment Systems (CPS) credit risk within the parameters of established Bank credit policy and historical CPS loss rates for new and existing business relationships
• Underwrites CPS customers and qualifies them for credit lines across a wide range of industries
• Manages assigned credit portfolios, approves credit for new business relationships and expanding existing relationships
• Manages credit risk and responds to prospective or existing customer credit questions
• Exercises independent judgment on assigned portfolios
• Provides customer service by participating in joint customer calls with Sales and Relationship Manager(s), when credit issues arise

Portfolio Manager, Credit Underwriting

Account Executive

• Manage a regional territory to develop new and existing Treasury Management business with an asset management industry focus
• Provide consultative advice on current cash flow practices to develop treasury management business
• Manage relationships with existing customers to ensure proper servicing of accounts and to expand existing business
• Prepare sales presentations, explain services offered, and recommend solutions beneficial to clients
• Identify opportunities to sell other U.S. Bancorp products and services to meet customer needs
• Assist management in developing a market strategy and in setting sales objectives
• Meet or exceed all assigned sales and revenue retention goals
• Assist in the design and oversee the proper installation of treasury management services
• Assist management in the development of new services or the modification of existing services

Senior Process Automation, AI Solutions Specialist

Client Relationship Consultant 1-4 – Banker

Analytics Data Platform Architect

Software Engineering Manager 2 – Data Integration, Payments Platform

Head of Operations – AI, Strategy and Enablement

Senior Process Automation, AI Solutions Specialist

Contact Center Account Services Representative

Head of AI Implementation and Strategic Execution

Client Relationship Consultant

Lead Infrastructure Engineer

Senior Accountant

Technical Portfolio Manager

Software Engineering Manager 3 – APIs, Data Management

Portfolio Manager, Credit Underwriting

Treasury Management Sales Consultant – Asset Managers