U.S. Bank

Senior Product Manager, Growth, Spend Management

U.S. Bank

full-time

Posted on:

Location Type: Office

Location: San Francisco • California, Minnesota • 🇺🇸 United States

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Salary

💰 $148,495 - $174,700 per year

Job Level

Senior

About the role

  • Identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.
  • Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product / portfolio opportunities, and establish the product vision, charter and roadmap.
  • Defines product outcomes and Objectives and Key Results (OKRs) to prioritize Features/Epics and breaks down work into actionable steps to facilitate product discovery, design, development and delivery.
  • Manages the end-to-end product lifecycle and drives the product roadmap leveraging OKRs (Objectives and Key Results).
  • Creates the product in conjunction with agile, experience design, technology and risk partners to achieve business and customer outcomes.
  • In the case of technical products, understands and cares for the technical features, debt reduction and modernization of the technical product with expertise in the technology required of the product.
  • Lead initiatives that enable product discovery and sign up with our Spend Management platform; design and execute growth experiments, and improve the customer journey from onboarding to power usage.
  • Work cross-functionally to design and execute growth experiments, and improve the customer journey from onboarding to power usage.

Requirements

  • Product Management experience
  • Expertise on the critical interdependencies among product model system elements
  • Ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability
  • Ability to anticipate shifting market priorities, internal and external customer needs
  • Strong customer centricity to implement strategies and techniques used to ensure that customers have a positive experience
  • Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products
  • Knowledge of Agile ways of working
  • Knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks
  • 5+ years of experience in product management, growth, or experimentation roles, preferably in fintech or SaaS
  • Strong experience with A/B testing, experimentation frameworks, and behavioral analytics
  • Experience with developing and using growth stacks (e.g., Adobe Analytics, Mixpanel, Pendo, Appcues, WalkMe, Sendgrid)
  • Ability to translate customer insights into execution of product improvements
  • Comfort working with analytics teams and interpreting data to inform decisions
  • Excellent collaboration skills across product, design, engineering, sales, and marketing
  • Preferred skills: product PnL, product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, customer experience research, insight and execution, agile ways of working, go to market and sales channels, performance measurement and optimization, marketing and analytics, customer centricity
Benefits
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
  • Comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements).

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementA/B testingexperimentation frameworksbehavioral analyticsAgiledesign systemsservice blueprintsgrowth stackstechnical product knowledgerisk assessment
Soft skills
customer centricitycollaborationanticipation of market prioritiesexecution of product improvementscross-functional teamworkcommunicationstrategic planningproblem-solvingleadershipadaptability
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