U-Haul

General

• Provide sweeping, vacuuming, wiping, and mopping for storage units, hallways, restrooms, elevator, etc.
• Dispose of trash
• Maintain and track cleaning supply inventory, requesting supplies as needed
• Other duties as assigned

Storage Facility Housekeeper

Reservation Agent

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Customer Support

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative

• Repair equipment using appropriate tools to conform to U-Haul standards
• Effectively follow work-order directions
• Perform work in a timely manner
• Determine the causes of operating errors and decide what to do about them
• Clearly identify and professionally express issues in positive or negative situations
• Continued U-Haul equipment education is required
• Team Members are expected to willingly lend assistance in additional areas as necessary, following the directives and guidance of their supervisor

Mechanical Express Specialist

Reservation Agent, PT – In Office

• Order Processing: Receive documents and initiate logging process, confirm data received follows all Canadian and US Custom requirements, process all documents in accordance with requirements, finalize billing and distribute documents as required
• Shipment Status reporting: Review daily monitoring reports, ensure all measurements standards are met, and proactively report non-conformance
• Research and assess CBSA requirements for USMCA, D/T, GST and other customs entry requirements
• Evaluate all new Government agency compliance requirements to ensure import compliance with changes and incorporation into the daily operations and standard operating procedures
• Review existing Tariff Classifications for accuracy, and coordinate corrections where vital

Customs Import Specialist

• Operate a flatbed truck
• Operate an 8000lb propane forklift or a truck-mounted forklift
• Load and unload storage containers for delivery
• Transport storage containers to and from specified destinations

Portable Storage Delivery, Customer Service

• Assist customers inside and outside a U-Haul center with U-Haul products and services
• Use smartphone-based U-Scan technology to manage rentals and inventory
• Move and hook up U-Haul trucks and trailers
• Clean and inspect equipment on the lot including checking fluid levels
• Answer questions and educate customers regarding products and services
• Prepare rental invoices and accept equipment returned from rental
• Install hitches and trailer wiring
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Participate in ongoing continuous U-Haul education through U-Haul University

• Operate a flatbed truck (training provided).
• Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided).
• Load and unload storage containers for delivery.
• Transport storage containers to and from specified destinations, e.g., customers’ homes and businesses – local routes only.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Care Representative, CDL

Technician

• Inspect, maintain and build new buildings.
• Perform general maintenance, installation, repair and service.
• Perform preventive maintenance inspections and semiannual roof inspections at various sites.
• Effectively work with a variety of hand/power tools.
• Pool knowledge with other Facility Maintenance Technicians to accomplish complex projects.
• Complete work requests in a timely and professional manner.
• Keep track of company truck and gas card.
• Participate in ongoing continuous U-Haul education through U-Haul University.