U-Haul

Manager

• Manage the fleet to deliver clean and well-maintained equipment
• Track and itemize inventory
• Ensure that customers receive the highest quality of care
• Keep track of fuel receipts and petty cash
• Clean and monitor the premises, and maintain a secure environment
• Participate in ongoing continuous U-Haul education through U-Haul University

General Manager Trainee

Customer Support

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative

• Liaise among marketing companies, centers, repair shops, vendors and occasionally customers
• Route and schedule mobile repair technicians to complete needed repairs
• Monitor equipment in the field to strategically plan maintenance
• Oversee transfer drivers
• Work closely with Roadside Assistance Team members
• Organize maintenance campaigns and initiatives
• Prospect and maintain relationships with service providers
• Review and audit repair records
• Monitor outside garages for quality of work performed on U-Haul rental equipment
• Team Members are expected to willingly lend assistance in additional areas as necessary, following the directives and guidance of their supervisor

Repair Dispatch Manager

Supply Chain

• Responsible for ensuring the movement of stock and material handling
• Managing and organizing inventory
• Receiving and distributing inventory to all MCO locations

Inventory Control Specialist

• Operate a flatbed truck (training provided)
• Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided)
• Load and unload storage containers for delivery
• Transport storage containers to and from specified destinations, e.g., customers’ homes and businesses – local routes only
• Participate in ongoing continuous U-Haul education through U-Haul University

U-Box Customer Care Representative, CDL

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Reservation Manager

• Manage the fleet to deliver clean and well-maintained equipment.
• Perform profit/loss analyses.
• Hire and mentor new team members.
• Track and itemize inventory.
• Manage the personnel budget.
• Ensure that customers receive the highest quality of care.
• Keep track of fuel receipts and petty cash.
• Clean and monitor the premises, and maintain a secure environment.
• Participate in ongoing continuous U-Haul education through U-Haul University.

General Manager

Accountant

• Balance and match internal banking activity to internal reports
• Confirm daily cash activity of incoming receipts
• Conduct daily review of daily disbursement files and check return accounting
• Prepare cash activity journal entries for all incoming receipts to the general ledger
• Confirm disbursement approvals for daily ACH system files before release to the bank
• Special deposit processing for PayPal receipts, refunds, rebates, etc.
• Monitor Pay Exceptions with the bank
• Process and record check voids at bank
• Prepare monthly bank reconciliation support files and reconcile multiple bank accounts
• Assist in gathering documents and support for auditors
• Communicate and work with other accounting and operations departments regarding cash balances, ACH file corrections, check voids and returns, special receipt processing and other day to day cash inquiries
• Update daily treasury rates in administrative system
• Provide day to day accounting operations support and assistance with administrative tasks
• Assist the Treasury team in the development, revisions, and implementations of Treasury Operations policy & procedures and process improvements
• Perform daily general ledger reconciliation
• Perform weekly reconciliation for third party disbursements
• Assist with other Treasury Operation projects

General Manager Trainee

Customer Service Representative

Repair Dispatch Manager

Inventory Control Specialist

U-Box Customer Care Representative, CDL

Customer Service Representative

Reservation Manager

General Manager

General Manager Trainee

Customer Service Representative

Customer Service Representative

Customer Service Representative

Treasury Accountant

General Manager Trainee

Customer Service Representative