U-Haul

Customer Support

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

• Operate a flatbed truck (training provided).
• Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided).
• Load and unload storage containers for delivery.
• Transport storage containers to and from specified destinations, e.g., customers’ homes and businesses – local routes only.
• Participate in ongoing continuous U-Haul education through U-Haul University.

U-Box Customer Care Representative, CDL-A

Manager

• Manage the fleet to deliver clean and well-maintained equipment
• Track and itemize inventory
• Ensure that customers receive the highest quality of care
• Keep track of fuel receipts and petty cash
• Clean and monitor the premises, and maintain a secure environment
• Participate in ongoing continuous U-Haul education through U-Haul University

General Manager Trainee

• Liaise among marketing companies, centers, repair shops, vendors and occasionally customers
• Route and schedule mobile repair technicians to complete needed repairs
• Monitor equipment in the field to strategically plan maintenance
• Oversee transfer drivers
• Work closely with Roadside Assistance Team members
• Organize maintenance campaigns and initiatives
• Prospect and maintain relationships with service providers
• Review and audit repair records
• Monitor outside garages for quality of work performed on U-Haul rental equipment
• Team Members are expected to willingly lend assistance in additional areas as necessary, following the directives and guidance of their supervisor

Repair Dispatch Manager

Supply Chain

• Responsible for ensuring the movement of stock and material handling
• Managing and organizing inventory
• Receiving and distributing inventory to all MCO locations

Inventory Control Specialist

Program Manager

• Effectively and accurately administer the retiree health reimbursement benefit and life policies.
• Provide in-depth guidance on Medicare and Social Security benefits.
• Work with SmartDollar team and assist team members on personal finance budget & retirement planning.
• Handle inbound/outbound calls and e-mails.
• Produce and present webinars, educational courses, video presentations and other benefit marketing materials.
• Conduct in-person presentations and provide one-on-one, private personalized coaching to those planning retirement or struggling with debt.
• Maintain knowledge of company benefits, including Medical, Financial Wellness, 401(k) and ESOP, and understand how these benefits coordinate with Medicare and Social Security.
• Perform cross functional tasks in a highly dynamic environment.
• Coordinate and collaborate with other team members and departments.
• Perform both complex and routine administrative work in a timely manner.
• Maintain high accuracy on recordkeeping and organization.
• Maintain high levels of confidentiality and integrity.
• Provide backup support to other Financial Wellness programs.
• Other related tasks that may be assigned.

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

U-Box Customer Care Representative, CDL-A

General Manager Trainee

Customer Service Representative

Repair Dispatch Manager

Inventory Control Specialist

Customer Service Representative

Retirement Transition Program Manager