Repair Dispatch Manager

U-Haul

Repair Dispatch Manager coordinating maintenance and repairs for U-Haul equipment and managing schedules of repair technicians. Seeking effective communicators with management skills.

Posted 5/27/2026full-timeWebster • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $18 - $20 per hourWebsite

About the role

Key responsibilities & impact

Liaise among marketing companies, centers, repair shops, vendors and occasionally customers
Route and schedule mobile repair technicians to complete needed repairs
Monitor equipment in the field to strategically plan maintenance
Oversee transfer drivers
Work closely with Roadside Assistance Team members
Organize maintenance campaigns and initiatives
Prospect and maintain relationships with service providers
Review and audit repair records
Monitor outside garages for quality of work performed on U-Haul rental equipment
Team Members are expected to willingly lend assistance in additional areas as necessary, following the directives and guidance of their supervisor

Requirements

What you’ll need

Ability to work on call
General mechanical knowledge
Multi-unit-style management experience
Communicate professionally and eager to collaborate with others
Proficient computer skills (especially Microsoft Office)
Reasonable and predictable attendance

Benefits

Comp & perks

Paid holidays, vacation, and sick days, if eligible
Career stability
Gym Reimbursement Program, if eligible
Opportunities for advancement
Valuable on-the-job training
Complete Benefit Plan, if eligible
RRSP payroll deduction plan
Deferred profit-sharing plan, if eligible
You Matter Program (EAP)
Mindset App Program
Wellness Programs
Discounts on Apple products, Dell computers, hotels, and more

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

general mechanical knowledgemulti-unit management

Soft Skills

professional communicationcollaborationorganizational skillsteamworkproblem-solving