U-Haul

Customer Support

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative

Customer Service, Lot Attendant

Manager

• Manage the fleet to deliver clean and well-maintained equipment
• Track and itemize inventory
• Ensure that customers receive the highest quality of care
• Keep track of fuel receipts and petty cash
• Clean and monitor the premises, and maintain a secure environment
• Participate in ongoing continuous U-Haul education through U-Haul University

Moving Center General Manager – Trainee

• Support the site manager with facility operations
• Answer phone inquiries from active and prospective customers
• Show storage units, explain the terms of rental agreements and prepare rental contracts
• Perform general routine property cleanup and minor repair work
• Ensure that all vacant storage units are clean, dry, secure and available for new customers
• Perform other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University

Storage Customer Service, Afternoon/Evenings

Claims Specialist

• Review new claims to determine coverage and contact all parties within 1 business day of claim assignment
• Conduct liability investigations by obtaining statements, gathering and reviewing evidence such as photos, videos and police reports
• Composing letters and preparing forms
• Evaluating property damage and bodily injury claims
• Negotiating settlements of property damage and bodily injury claims
• Assist other adjusters with claim handling as directed by management

Temporary Claims Adjuster

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

U-Haul

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service, Lot Attendant

Customer Service Representative

Customer Service Representative

Moving Center General Manager – Trainee

Storage Customer Service, Afternoon/Evenings

Customer Service Representative

Temporary Claims Adjuster

Reservation Manager

Customer Service Representative – Lot Attendant

Customer Service Representative