Customer Service Representative
U-Haul
full-time
Posted on:
Location Type: Office
Location: Knoxville • Tennessee • United States
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About the role
- Help customers in person and outside at the U-Haul center
- Assist with U-Haul rentals, returns, and services
- Clean, inspect, move, and hook up trucks and trailers
- Prepare rental paperwork and process returns
- Complete other tasks as needed (cross-training provided)
- Participate in paid training and certification programs (Propane and Forklift certifications available)
Requirements
- Valid driver’s license
- High school diploma or equivalent
- Willingness to learn
- Ability to stand for long periods
- Work indoors and outdoors
- Lift and move equipment up to 50 lbs. (with or without assistance)
Benefits
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter Program (EAP)
- Employee Assistance Program
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey’s SmartDollar Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
truck operationtrailer operationrental paperwork processingequipment inspectionequipment cleaninglifting equipment
Soft Skills
customer servicewillingness to learnability to stand for long periodsadaptability
Certifications
valid driver's licensehigh school diploma or equivalentPropane certificationForklift certification