U-Haul

Customer Service Representative

U-Haul

full-time

Posted on:

Location: 🇨🇦 Canada

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Job Level

Mid-LevelSenior

About the role

  • Assist customers inside and outside a U-Haul center with U-Haul products and services
  • Use smartphone-based U-Scan technology to manage rentals and inventory
  • Inspect and maintain equipment on the lot including checking fluid levels
  • Move and hook up U-Haul trucks and trailers and install hitches and trailer wiring
  • Prepare rental invoices and accept equipment returned from rental
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Answer questions and educate customers regarding products and services
  • Participate in ongoing continuous U-Haul education through U-Haul University
  • Other duties as assigned; be the face of U-Haul company’s exceptional service and ensure customers get the help they need

Requirements

  • Valid driver’s license and ability to maintain a good driving record
  • High school diploma or equivalent
  • Ability to move and position equipment weighing a minimum of 50 lbs. assisted or unassisted
  • Ability to work around moving parts, machines, fumes or irritant chemicals and to use protective clothing or gear when required
  • May require forklift and propane certifications (offered through U-Haul upon employment)
  • Compliance with U-Haul hiring policy regarding nicotine product use in specified states
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