Customer Support

• Achieve strong customer satisfaction results by providing strong, complete customer support in both French (primary) and English language.
• Support and execute day to day tasks including inbound and outbound phone calls with dental professionals incorporating product knowledge to meet customer needs.
• Enter orders received through all mediums in an accurate and timely manner, while ensuring order accuracy and applying all promotions.
• Fully prepare and process RMAs, exchanges or required credits or billings.

Bilingual Customer Service Representative

Customer Service Representative, French Bilingual