People & Performance Director
Twinings
People and Performance Director
Twinings
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
Lead
About the role
- Own and drive the People & Performance (P&P) strategy and transformation roadmap, inspiring the P&P function to deliver WOW across BizTX
- Champion operational excellence by embedding measurable KPIs that elevate the employee experience across global BizTX and end users through technology transformation projects
- Act as coach and mentor to enable individual and team growth and elevate people manager capability
- Lead financial governance of P&P, talent acquisition and learning budgets
- Partner with leadership to shape future-ready organisational design aligned with an evolving technology landscape
- Build a high-performance talent engine, sourcing talent and creating a brand-forward WOW experience to position BizTX as a destination employer
- Embed the people-centric approach ‘Better Humaning for High Performance’ into leadership and culture
- Co-create an exponential culture that inspires bold thinking, high trust, and exceptional results
- Lead the D&I agenda with a focus on Women in Leadership and inclusive leadership frameworks
- Champion the employee experience, designing interventions to amplify satisfaction, retention and alignment with TwiningsOvo values
- Own the reward strategy, leading annual reviews and reward processes
- Provide expert HR advice, challenge constructively, and mitigate risk with integrity
- Lead change management through a centrally governed, locally delivered model to ensure flawless Optimus go-lives across APAC1 and beyond and drive adoption
- Shape the learning strategy and leverage AI to deliver intuitive, accessible learning with high adoption and impact
- Drive communications excellence using cutting-edge tools and technology to connect BizTX and the wider TwO organisation
- Lead and deliver the implementation of the new HR information system (HRIS) across BizTX and act as subject matter expert and change lead for adoption
Requirements
- Minimum of 10 years experience in a People & Performance/ HR Director with passion and knowledge for changing and developing organisations
- Experience of delivering results and creating a WOW employee experience
- Excellent commercial & business awareness
- Experience of organisational design, change and change management
- Proven experience of driving talent management and capability development
- Adept at managing multiple priorities under pressure, delivering high-quality outcomes with discipline and focus
- Strong partnership skills with senior stakeholders and an approachable leadership style that builds trust and engagement across all levels and cultures
- A CIPD or relevant postgraduate qualification in HR or Business Management is preferred
- Experience or certification in psychometrics is advantageous
