Twin Rivers Paper Company

Representative

• Ensure customer satisfaction through building meaningful relationships with customers and mill personnel.
• Represent all of Twin Rivers' paper markets (publishing, label, packaging, and technical).
• Collect, analyze, and define field problems as well as help drive the internal and external resolution.
• Understand the paper making and finishing processes that enable effective description of issues to help solve customer concerns.
• Participate in new product and improvement trials at the end users in an effort to provide meaningful and timely feedback to the mills.
• Periodically visit warehouses and contracted converters to be sure they are representing Twin Rivers and our products in a professional manner.
• Generate reports to communicate and build a database of customer feedback and knowledge.
• Provide technical support to the paper mills ensuring that all applicable quality standards are adhered to.

Field Technical Services Representative

Payroll

• Managing and administrating the Corporate & Madawaska Salaried payrolls.
• Ensuring payrolls are processed accurately, timely, and in compliance with all regulations.
• Reviewing and auditing payroll data, including employee earnings, deductions, benefits, garnishments, taxes, and time records.
• Maintaining payroll records, preparing payroll reports, supporting payroll tax filings and remittances.
• Partnering with Finance, Benefits, HR, and external vendors to ensure payroll accuracy and compliance.

Field Technical Services Representative

HR Specialist – Payroll & Benefits