Product Manager, Vault Registrations
Veeva Systems
Senior Product Manager, Commerce Platform
Twilio
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$142,800 - CA$178,500 per year
Job Level
Senior
Tech Stack
Cloud
About the role
- Own the product strategy and roadmap for all payments and billing infrastructure—subscription lifecycle, transaction flows, pay-as-you-go and invoiced customers, compliance, and more.
- Partner with engineering to define product specifications, design features, and deliver new functionality to customers.
- Drive cross-functional execution across Finance, Risk, GTM, Engineering, and third-party vendors to deliver scalable, secure, and user-friendly systems.
- Define and deliver against outcomes—with a strong focus on metrics, speed, and business impact.
- Partner across Technical Program Management, IT, Finance, Legal, and Support teams to ensure successful go-to-market for new product initiatives.
- Iterate on the core billing and payments infrastructure in partnership with Finance, Sales, Support, and Engineering—balancing business needs with long-term platform scalability.
- Drive planning and prioritization, define and track key metrics, and work closely with engineers to define feature functionality and execute against the roadmap.
- Engage with external customers and internal partner teams to gather product requirements and feedback through discussions, presentations, and preview programs.
Requirements
- 8+ years of product management experience, ideally with billing/payment platforms for cloud products or services.
- Passion and ability to decompose ambiguous problem areas, strong analytical skills, technical depth, and a customer-focused mindset.
- Track record of delivering high-impact features from vision to specification to launch, and managing multiple simultaneous projects across complex, cross-functional products at scale.
- High ownership mindset: You bring urgency, challenge blockers, and know when to escalate or hold the line.
- Deep payments fluency: You understand the strategy, incentives, and mechanics behind billing and payments—not just the technical components.
- Vendor leadership: You’ve driven strategic outcomes with partners like Stripe, Zuora, tax tools, and compliance systems.
- An excellent communicator with experience presenting to cross-functional stakeholders.
- Bachelor\'s degree in Computer Science, Engineering, or equivalent experience.
- Maintain industry knowledge and enhance subject matter expertise, identify trends and changes in client and competitor behaviors, and stay current with evolving regulatory requirements.
- Desired: deep user empathy for internal and external customers; excellent verbal and written communication; affinity for fast-paced startup environments, sense of humor, and get-it-done personality.
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
- Remote-first work / flexible work arrangements
- Support for volunteering and donations (Twilio.org impact fund)
- Offerings vary by location
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementbilling platformspayment platformscloud productsanalytical skillsproject managementfeature specificationmetrics trackingtechnical depthvendor management
Soft skills
customer-focused mindsethigh ownership mindsetexcellent communicationcross-functional collaborationproblem decompositionurgencyblocker resolutionuser empathysense of humorget-it-done personality
