Senior Product Manager, Commerce Platform
Twilio
Cloud
Senior Product Manager
Wagepoint
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$130,000 - CA$160,000 per year
Job Level
Senior
About the role
- Shape product strategy and multi-quarter roadmaps by translating company OKRs and customer insights into initiatives.
- Lead customer discovery and insight practices using tools like Gong, Zendesk, and Pendo to uncover real customer needs.
- Build structured approaches for synthesizing insights, develop friction maps and VOC spotlights to influence roadmaps and executive decision-making.
- Own end-to-end product delivery for major product areas, from discovery through launch and post-release iteration.
- Establish and mature frameworks for planning, estimation, and execution to ensure predictable, high-quality delivery.
- Ensure every initiative has success metrics defined up front and tracked consistently post-launch; run experiments and measure outcomes.
- Partner with executives, engineering, design, and GTM leaders to create shared clarity on priorities, trade-offs, and outcomes.
- Champion the adoption of AI to accelerate discovery, insight synthesis, and delivery processes; evaluate and introduce AI tools and workflows.
- Mentor other PMs and influence how the company scales its product discipline during growth stage.
Requirements
- 5–8 years of product management experience, with multi-company exposure preferred, and a track record of impact in SaaS, B2B, or compliance-adjacent domains.
- Proven success owning strategic product areas or full product lines, not just features.
- Strength in product discovery — customer empathy, validation methods, and translating insights into strategy.
- Demonstrated ability to create or mature executional frameworks (roadmaps, OKRs, rituals, discovery, experimentation).
- Strong communication and storytelling skills, able to engage executives, cross-functional peers, and frontline teams.
- A metrics-driven mindset, comfortable designing KPIs, running experiments, and measuring outcomes.
- Experience mentoring or coaching PMs and influencing cross-functional partners.
- AI-curious, leveraging tools to accelerate discovery, analysis, and delivery.
Benefits
- Impact: Roll up your sleeves and directly contribute to the growth and success of Wagepoint by shaping our workforce.
- Culture: The opportunity to work with the world’s friendliest team, solving interesting problems together with an endless amount of laughter (We work hard, but we always have time for a bad joke or two).
- Growth: Opportunities for professional development and career advancement - we are always, always learning with a growth oriented mindset.
- Innovation: Work in an environment that encourages creativity and new ideas.
- Remote: The ability to work from home, forever! Wagepoint is a remote company, so you don’t have to worry about commuting to an office. Plus, more time with your pets is always a bonus!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementproduct strategycustomer discoveryexecutional frameworksmetrics-driven mindsetKPI designexperimentationSaaSB2Bcompliance
Soft skills
customer empathyvalidation methodscommunicationstorytellingmentoringinfluencingcross-functional collaborationleadershiporganizational skillsstrategic thinking
