Twilio

Senior Product Manager Commerce Product Platform

Twilio

full-time

Posted on:

Origin:  • 🇨🇦 Canada

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Salary

💰 CA$172,800 - CA$216,000 per year

Job Level

Senior

About the role

  • This role is remote in Canada; lead the insights and performance management products of Billing; define and build data products that deliver actionable billing performance insights for our customers.
  • Own the roadmap for all billing insights—subscription lifecycle, transaction flows, pay as you go, and invoiced customers
  • Partner with engineering to define product specifications, design features, and deliver new functionality to customers
  • Measure and monitor KPI performance for specific features.
  • Develop improvement plans for key KPI degradation.
  • Leverage internal KPIs to identify feature opportunities.
  • Prioritize features and develop quarterly priorities and annual backlog.
  • Partner with UX, Research, and Engineering on feature design.
  • Work with engineering during feature development to ensure feature objectives are maintained.
  • Develop A/B testing plan with analytics.
  • Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.
  • If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio.
  • We are always looking for people who will bring something new to the table!

Requirements

  • 8+ years of product management or equivalent experience with technology, financial, or ecommerce company.
  • Discovery, building, and delivery of actionable data products for our customers to identify and activate revenue and risk optimization opportunities
  • Experience in one or more of the following: big data, machine learning, artificial intelligence, experimentation, data analytics
  • Experience using and delivering data analytics and visualization solutions to drive business insights.
  • Experience working in banking, retail finance, credit cards, payments, or consumer financial services.
  • Familiarity with best practices in fraud prevention and detection, Data Privacy, and PCI standards.
  • Basic technical background and understanding of software development principles.
  • Ability to build relationships cross-functionally with multiple teams and strong communication skills.
  • You will be an evangelist of our Insights products, and their impact to colleagues, customers, and partners
  • You will set a high bar in performance measurement quality and build a strong data-driven culture for our teams