Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Be responsible for new customer acquisition and assigned quota for net new bookings
- Prospect, solution sell, and acquire G2K Enterprise accounts in BFSI, Airlines, Retail and Conglomerates in China focusing on international businesses
- Work with customers across assigned verticals to understand business and technical requirements and match them to Twilio’s Authentication & Security, Marketing & Promotions, Sales & Customer Service solutions
- Work with Finance, Legal, Deal Desk, and Operations to design mutually beneficial contracts
- Present complex contractual, technical, and financial details to prospects to build confidence in proposed solutions
- Balance competing priorities and manage multiple projects and deals simultaneously
- Drive cross-functional synergy with marketing, partners, product, and finance to develop territory strategies and sales plans
- Act as the voice of the customer to Twilio’s product and carrier relations teams
- Establish subject matter expertise in the Customer Engagement industry and share knowledge internally
- Generate and maintain an accurate pipeline and forecast utilizing Salesforce
Requirements
- At least 5+ years experience in full-cycle Enterprise direct sales within the Enterprise space (G2K)
- At least 5+ years of experience in full cycle sales directly selling technical Customer Engagement solutions
- Experience outbound prospecting in acquiring new Enterprise accounts in BFSI, Airlines, Retail
- Proven track record developing strategic relationships within the Enterprise account space and building executive relationships (C-level)
- Technical solutions selling experience working with real customers
- Comfortable working with business and highly technical leaders and influencing them
- Analytical account development strategy based on using data to find opportunities and prove value
- Ability to provide thorough weekly forecasting metrics and communicate them succinctly
- Strong interpersonal and communication skills
- Ability to influence and build effective working relationships with all levels of the organization
- Entrepreneurial mindset with appetite to define process and build programs
- Deep experience in solutioning Enterprise Contact Center use cases (desired)
- Experience selling to Global 2000 China-to-Global Enterprises (desired)
- Understanding of the cloud computing/communications business model (desired)
- A Bachelor’s degree or equivalent experience (desired)
- Willingness to travel — more than 30% anticipated