Twilio

Public Relations & Social Media Intern

Twilio

internship

Posted on:

Location Type: Remote

Location: California • Connecticut • United States

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Salary

💰 $24 - $29 per hour

Job Level

Entry Level

About the role

  • Monitor daily news coverage to help identify new stories; daily social listening to help Twilio’s corporate channels jump on to social trends or enter into the conversation.
  • Draft press releases, plans, social media posts, blog posts, and briefing documents that translate complex technical concepts into engaging stories for reporters and the public.
  • Research key reporters and publications across tech, business, and vertical trade media to identify new opportunities for engagement.
  • Assist in identifying and applying for industry awards and speaking opportunities that elevate Twilio’s executive profiles and brand authority.
  • Assist in scheduling social media posts across corporate channels, monitoring community sentiment/engagement, and tracking performance metrics for social campaigns.
  • Assist with administrative tasks including scheduling team meetings, and organizing assets and files.
  • Help maintain internal PR databases, track project timelines, and assist with tracking coverage.
  • Support the coordination of PR and social media activities with the broader Marketing org to ensure a consistent global message.

Requirements

  • Currently pursuing or completed a Bachelor's or Master’s degree in marketing, communications or related field
  • Interest in Public Relations/ Corporate Communications
  • Interest in the tech industry, specifically B2B companies
  • Exceptional written and verbal communication skills
  • Ability to multitask and thrive in a fast-paced environment
  • Strong research, critical-thinking, and organization skills
  • Passion for technology and how it solves real-world problems
  • Strong desire to contribute to a collaborative team atmosphere, dive in where needed, and learn new skills
  • Familiarity with PR and social media tools (e.g., Muck Rack, Meltwater, Sprout) (Desired)
  • Previous experience working with a collaborative team (Desired)
Benefits
  • Competitive pay
  • Generous time off
  • Ample parental and wellness leave
  • Healthcare
  • Retirement savings program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
public relationscorporate communicationssocial media managementcontent creationresearchwritingcritical thinkingperformance metrics trackingadministrative tasksproject timeline tracking
Soft Skills
written communicationverbal communicationmultitaskingorganizationcollaborationadaptabilityteamworkproblem-solvingcreativityattention to detail